Secretary (Warden's Secretary)

Full Job Description

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

To be considered for the position, you must meet the following qualification requirements: Education: GL-06 and GL-07: As a general rule, education is not creditable above GL-05 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.

OR Experience: GL-06 and GL-07: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level.

To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.

Some examples of this qualifying experience are: GL-06: Experience editing and composing letters and reports, transcribing notes, and reviewing correspondence.

Experience performing office automation duties using a personal computer, preparing a calendar, worksheets, typing a variety of documents such as letters, forms, schedules, meeting minutes, and maintaining computer files.

Experience scheduling and maintaining appointments, coordinating meetings and conferences, making travel arrangements, and performing time and attendance functions.

GL-07: Experience reviewing incoming correspondence and reports and routing to the appropriate staff member or supervisor for action.

Reviewing outgoing correspondence and reports for content, grammatical accuracy and conformance to established standards.

Experience screening and referring telephone calls and visitors to staff members or supervisors, scheduling appointments and making commitments for supervisor, making travel and conference arrangements.

Experience responding to fluctuating workloads and advising individuals on clerical and administrative procedures.

Experience handling requests for information and resolving problems, meeting and dealing with all levels of government, private sector and/or the public.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.** Major Duties:

Receives all visitors and incoming calls to the Warden. Screens calls and visitors to determine those requiring the Warden’s attention and referring others to the appropriate department.

Obtains and provides background information through the use of electronic communication or Bureau of Prisons policy to assist in handling those calls that require the Warden’s attention.

Resolves and/or assists in resolving a variety of concerns by staff and/or visitors.

Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution.

The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.