Assistant Attorney General - Revenue & Finance Division, Seattle
State of Washington
FreshPosted Feb 3
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Posted: February 4, 2026 (2 days ago)
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Revenue Agent 3, Technical Specialist - Rover - MS
State of Washington
Dept. of Revenue
Location
Washington, 98504
Salary
$4,865 - $6,539
per month
Type
Internship
More Finance & Accounting jobs →Closes
February 17, 2026More State jobs →
Job Description
Summary
This job is for an experienced revenue agent who travels between offices in Washington state to handle tough tax collection cases, train other staff, and step in as a leader when needed.
It involves investigating complex financial situations, enforcing tax payments, and dealing with appeals to ensure businesses pay what they owe.
A good fit would be someone detail-oriented with strong people skills who enjoys solving puzzles and working independently in a team environment.
Key Requirements
- Proven experience in revenue collection, tax enforcement, or similar financial compliance roles
- Strong communication skills for written correspondence, phone interactions, and negotiations with taxpayers
- Analytical abilities to perform detailed financial analysis and evaluate assets for payment ability
- Knowledge of tax laws, regulations, and procedures including assessments, warrants, and appeals
- Training and mentoring experience for new and existing revenue agents
- Leadership skills to act as a lead worker, coach staff, and resolve operational challenges
- Attention to detail and interpersonal skills for customer service and sensitive account handling
Full Job Description
This opportunity is only open to current Washington State Department of Revenue employees.
Attention Revenue! The Compliance Division's Region 1 team is looking to fill a Mainstream Revenue Agent 3 (RA3) Technical Specialist Rover position. The position location will depend on the successful candidate, but will be located in Kent, Bellingham, or Wenatchee. This position will report to the Regional Compliance Manager and serve as a technical specialist resource for multiple offices within the region.
While the Technical Specialist directly contributes to the agency's vision and mission to achieve the highest level of voluntary compliance through fair and efficient revenue collection, this position's primary focus is the division’s priority to achieve its fiscal year cash commitment through independently collecting high-dollar, complex, time-consuming, possibly sensitive accounts, requiring in-depth investigation and advanced techniques in judgment enforcement.
We invite you to review the opportunity details below and forward this message to others you feel may be qualified.
While the Technical Specialist directly contributes to the agency's vision and mission to achieve the highest level of voluntary compliance through fair and efficient revenue collection, this position's primary focus is the division’s priority to achieve its fiscal year cash commitment through independently collecting high-dollar, complex, time-consuming, possibly sensitive accounts, requiring in-depth investigation and advanced techniques in judgment enforcement.
We invite you to review the opportunity details below and forward this message to others you feel may be qualified.
Requirements
You will act as the technical trainer for new Revenue Agents and will conduct on-going technical training for more experienced agents.
You will review staff casework and make recommendations for technical actions such as trust fund accountability, successorship liability and financial analysis.
In the absence of the DCM and lead worker, you will step in as acting lead.
This includes coaching and mentoring, determining resolutions to challenges and ensuring the office/unit successfully close the day.
This position also:
- Independently contacts complex delinquent accounts using advanced professional techniques in fieldwork, telephone use and correspondence to determine the amount of tax liability and effect compliance.
- Performs detailed financial analysis and evaluates assets to determine the taxpayer's ability to pay.
- Independently issues tax assessments, and initiates and files tax warrants in the county where business is located.
- Initiates action to revoke the certificate of registration of a business and is responsible for legal service of the documents, represents the department before the hearing officer and throughout the appeal process.
- Independently composes appeal responses that serve as legal briefs summarizing the department's case in tax appeals. Acts as the first level review for drafted appeal responses and technical advice requests.
- Provides customer service on assigned front counter back-up days and/or whenever customer service assistance may be required.
Qualifications
The required qualifications are key competencies that have been successfully demonstrated through experience or education in the following areas: Communication Skills, Analytical Skills, Knowledge of Laws & Regulations, Interviewing & Negotiation Skills, Attention to Detail, Interpersonal Skills, Leadership, and Operational Expertise in Revenue Collection. The ideal candidate will possess a combination of knowledge, skills, and abilities below:
Communication Skills (Written & Verbal):
Use advanced professional techniques in telephone calls and correspondence to engage with customers and inform them about their outstanding obligations.
Calmly listens, assesses, and clarifies problems and responds with options to customers who may be confused, upset, or uncooperative.
Analytical Skills (Research & Investigation):
Analyze data and assess a customer’s ability to resolve outstanding debts.
Research available resources and assets to seize or use as collateral for satisfying outstanding debts.
Research and gather information on accounts to identify assets and individuals related to unresolved liabilities.
Knowledge of Laws & Regulations:
Apply and interpret RCWs, WACs, WTDs, ETAs and departmental policies to assist customers and resolve compliance issues.
Educates customers on legal requirements for registration, reporting, and payment to promote compliance.
Interviewing & Negotiation Skills:
Use interviewing techniques to gather information from customers. Formulate and ask direct, focused, and logically ordered questions.
Negotiate payment plans and evaluate full or partial payment options for satisfying unresolved liabilities.
Attention to Detail:
Review financial records and identify assets that can be seized to satisfy the debt.
Organizes and prioritizes work, devoting adequate time and attention to individual tasks. Remains focused on tasks, working efficiently and handling interruptions appropriately.
Interpersonal Skills:
Is approachable, works cooperatively with others, and contributes to group solutions through constructive feedback, ideas, and suggestions. Facilitates the open exchange of ideas and information.
Accepts personal accountability and is open to constructive feedback.
Recognizes and encourages the behaviors that contribute to teamwork (e.g., sharing information, sharing expertise, working together).
Leadership and Operational Expertise in Revenue Collection:
Develops or assists in the development of others through such activities as training, coaching, mentoring, and sharing ideas and feedback.
Develops strategic goals for change. Leads change initiatives and acts as a change agent. Helps others cope with the ongoing demands of change.
Maintains confidentiality. Keeps commitments made to others and maintains availability even with changing priorities.
Demonstrates advanced leadership capabilities and technical expertise in revenue collection operations.
Applies sound judgment, communication, and conflict resolution skills to manage complex cases, support team development, and ensure compliance with departmental policies and tax laws.
To be considered:
Complete your online application in detail and attach the following:
- Complete/update your online application in detail and attach a cover letter explaining how you meet the competencies of this position.
*Failure to follow the application instructions may result in disqualification.*
To take advantage of Veteran's preference by attaching your DD-214, member 4 long form, or your NGB-22. Please blackout your social security number and date of birth before attaching.
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Questions?
Hello, my name is Patrick, and I will be assisting with this announcement. As a 20-year Army veteran, I understand the difficulty of finding an enjoyable career with a work-life balance. At Revenue, we pride ourselves on connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team at Jobs@dor.wa.govor give me a call (360) 704-5738.
Additional Information
The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months.
For current Department of Revenue employees and union members of the WPEA, current promotion rules will apply if selected.
This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA).
If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
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