Region Operations Support Specialist, Administrative Assistant 2 (AA2)

Full Job Description

Relocation Compensation may be available and considered
Salary: $3,239.00 - $4,299.00 Monthly

Want to join something GREAT and make a difference?
Are you an experienced administrative professional with strong judgment, exceptional communication, and outstanding organizational skills? Do you excel in collaborative environments where your contributions are valued and make a tangible impact? If so, the Department of Natural Resources (DNR) invites you to apply for an exciting opportunity in our Southeast Region as a Region Operations Support Specialist.

This position supports the day-to-day operations of the Southeast Region Office by providing essential administrative assistance and serving as the first point of contact for visitors. Working closely with the Business Operations Assistant Region Manager, you’ll take on a variety of responsibilities while serving as a trusted resource for region staff—helping solve problems, answer questions, and keep daily operations running smoothly.

Requirements

Responsibilities:

• Respond to general inquiries from the public and specific questions about procedures from DNR employees and other state agencies in person, over the phone, or via email
• Serve as administrator within the Region Office lobby, with the authority to perform various administrative duties, issuing visitor passes and badges, and identifying and restricting access for specific individuals
• Serve as primary contact for vendors and service providers, coordinating with region facilities staff as needed for necessary maintenance services
• Utilize various software to process correspondence and financial items, which may include equations, formulas, and specialized terminology, such as entering monetary transactions daily into the Cash Journal, completing and processing invoices, payroll tasks, etc.
• Order office supplies, equipment, and specialized items for the Region Office, various work centers, and staff, coordinating with the Procurement & Supply Specialist as needed
• Ensure property transfer forms are completed and inventory records updated, coordinating with Facilities and Finance as needed to research and resolve any discrepancies
• Maintain familiarity with all program-specific documents and procedures to keep documents moving, ensure proper documentation is provided, and notify staff when issues arise
• Help manage Region conference room calendars, controlling access and use of conference rooms by DNR employees and external parties, including public media groups
• Audit travel expense vouchers and reimbursement requests, schedule travel accommodations as needed for Region staff, ensuring compliance with relevant policies and procedures
• Review and assign pool vehicle reservations
• Surplus supplies, equipment, and furniture no longer needed by the Region
• Participate in developing, implementing, and improving administrative processes and procedures
• Assist with records management and archiving
• Serve as backup to the Assistant to the Region Manager as needed

Qualifications

Required Qualifications:

• Two years of progressively responsible experience in office clerical or general administration work.
• Proficient in computer skills, i.e., Microsoft Office software (Word, Excel, Outlook).
• Experience in providing quality customer service and strong interpersonal skills.
• Accustomed to prioritizing workload and managing competing priorities and deadlines.
• Accustomed to working independently.
• Exercises sound professional judgement regarding business operations and problem analysis.
• Strong verbal and written communication skills.
• Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
• Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention and requests are followed.
• DNR Core Competencies:
  • Personal Accountability
  • Value Others
  • Compassionate Communication
  • Inspire Others
  • Commitment to Excellence

Special Requirements and Conditions of Employment:

• A Washington State Notary license must be obtained and maintained within the first 90 days of employment if not already acquired.
  
• Position is stationed within the Southeast Region Office (up to 95%). The work environment consists of an office setting. Must be able to move appropriate records/mailboxes (up to 40lbs.) as needed to complete assigned tasks.
• Position may require travel (up to 5%) for daily mail collection, project work, procurements, attending meetings, or various trainings.

Desired Qualifications:

• Associate’s degree in public administration or a similar field of study.
• Knowledge of basic administrative procedures; office practices; correspondence preparation; State and departmental policies; management procedures and practices.
• Proficiency with record keeping.

Don’t let doubts stop you from applying for this position. At DNR, we value diversity and inclusion in our organization, and we are looking for the best person for the job. We are invested in acquiring the best and most innovative candidate for the job, and that candidate may be one from a less traditional background. It is important you consider and clearly communicate within your application materials how your education, volunteer work, life skills, and experience transfer to this position and the qualifications. If you have any questions about the qualifications, please contact us at DNRrecruiting@dnr.wa.gov. Don’t hesitate to apply!

Additional Information

Application Requirements: Failure to provide the listed documents may result in disqualification. If you have questions or difficulty attaching these documents, please contact DNRrecruiting@dnr.wa.gov.

• Apply online: at www.careers.wa.gov (Click on the APPLY button above).
• Letter of interest: describing your specific qualifications for the position and the position required, desired, and special requirements.
• Resume: that details your experience and qualifications.
• References: References are optional at the time your application is submitted. Finalists will be asked to provide a list of at least 3 professional references with current telephone numbers, including your current or most recent supervisor.
• Important: Do not attach any documents that include photos or private information (Social Security number, year of birth, etc.).
• Complete all supplemental questions.
• Candidates who move forward in the recruitment process may be contacted via email at info@governmentjobs.com with interview information/scheduling instructions. Please monitor the email listed in your application materials and check your junk email folder to ensure you receive those communications.

Questions? Please contact Esther Hernandez at esther.hernandez@dnr.wa.gov/509.899.7004 or email us at DNRrecruiting@dnr.wa.gov.

Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call (360) 522-2500 or email DNRrecruiting@dnr.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

About the Department of Natural Resources (DNR).
At DNR, we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion.
Our Vision – Our actions ensure a future where Washington’s lands, waters, and communities thrive.
Our Mission – Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.
Our Core Values:

• Safety and Well-Being —Our top priority is the safety of the public and our employees.
• Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
• Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
• Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.

DNR provides excellent benefits, a few of which include:

• Commitment to organizational health and wellness
• Work/life balance
• DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
• Statewide Employee Business Resource Groups, visit here to learn more
• Leadership that empowers and supports employees
• Professional development opportunities
• Educational and career development aid
• Public Service Loan Forgiveness Eligibility
• Opportunities to participate in wildland fire suppression assignments
• A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.

Additional Information:
This recruitment may be extended and used to fill future similar vacancies for up to sixty (60) days.

DNR does not use the E-Verify system. For more information, please visit www.uscis.gov.

Veterans wishing to claim Veteran’s preference, please attach a copy of your DD-214, NGB-22, or other verification of military service. Please black out your Social Security number before attaching it. We thank you and are grateful for your service!

Equal Opportunity Employer: The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing, or completing your application, call 360-664-1960 or 1-877-664-1960 or email CareersHelp@des.wa.gov.

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