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Realtime Captioner - Mid to Experienced Level (Maryland)
National Security Agency/Central Security Service
Department of Defense
Location
Fort Meade, Maryland
Salary
$84,601 - $185,234
per year
Type
Full Time
More Other jobs →Closes
January 18, 2026
Job Description
Summary
This job involves providing real-time captioning services to help deaf and hard-of-hearing employees at the National Security Agency communicate effectively during meetings, trainings, and events, often dealing with sensitive and technical topics.
The role requires planning and delivering these services professionally while maintaining confidentiality.
It's a good fit for experienced captioners who are detail-oriented, tech-savvy, and comfortable in high-stakes environments like government security work.
Key Requirements
- Realtime Captioning certification
- Experience in live broadcast captioning, CART (Communications Access Realtime Translation), or realtime court reporting
- Proficiency in providing speech-to-text in real-time using specialized captioning software and equipment
- Educational background: High school diploma/GED with 7-10 years relevant experience (mid to senior), or higher degrees with correspondingly less experience
- Ability to caption complex, classified, and technical subject matter for diverse audiences like engineers and scientists
- Professionalism, discretion, and willingness to travel locally for accommodations
- Skills in planning, organizing, implementing CART services, and suggesting solutions for accessibility issues
Full Job Description
Realtime Captioners serve as one of the focal points by facilitating communication and providing expertise in the field of captioning.
They are on the front lines of delivering the best in customer service, technical support, administrative and management services in mission and support fields.
Organizations require a myriad of assistance with the coordination of reasonable accommodations for their operational products and services.
FULL PERFORMANCE Entry is with a Realtime Captioning certification plus one of the following: high school diploma or GED plus 7 years of relevant experience; or an Associate's degree plus 5 years of relevant experience; or a Bachelor's degree plus 3 years of relevant experience; or a Master's degree plus 1 year of relevant experience, or a Doctoral degree plus 1 year of relevant experience.
Relevant experience must include one or more of the following: live broadcast captioning or Communications Access Realtime Translation (CART).
This experience must include providing speech-to-text in realtime, using specialized captioning software and equipment. Experience may include realtime court reporting.
SENIOR Entry is with a Realtime Captioning certification plus one of the following: high school diploma or GED plus 10 years of relevant experience; or an Associate's degree plus 8 years of relevant experience; or a Bachelor's degree plus 6 years of relevant experience; or a Master's degree plus 4 year of relevant experience, or a Doctoral degree plus 2 years of relevant experience.
Relevant experience must include one or more of the following: live broadcast captioning or Communications Access Realtime Translation (CART).
This experience must include providing speech-to-text in realtime, using specialized captioning software and equipment.
Additional experience may also include one or more of the following: realtime court reporting, providing oversight of captioning services, coordination of implementation of CART services, taking on a leadership role, or
Major Duties:
The Office of Reasonable Accommodation Services (ORAS) has an immediate opening for Realtime Captioners to provide Communication Access Realtime Translation (CART) services and live event captioning services for Deaf and Hard of Hearing (DHH) employees.
The incumbent will: -Plan, organize, and implement Communication Access Realtime Translation (CART) services; caption complex subject matter in a variety of classified, highly technical, sensitive and unique situations as well as training and informational discussions for various disciplines and personnel to include Engineers, Mathematicians and Computer Scientists.
-Exhibit discretion and professionalism. -Conduct Local travel may be required to provide accommodations.
If needed: -Suggest best practice solutions to problems/issues involving DHH employees -Support other programs and services provided by ORAA -Maintain accurate and timely accounting of assignments
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