Prosthetic Representative (Assistant Chief)

Full Job Description

This position is located at the San Francisco VA Medical Center in the Prosthetic and Sensory Aids Service (PSAS).

The position is overseen by the Chief of the Prosthetic and Sensory Aids Service, SFVAHCS.

The incumbent is responsible for managing and direct supervision of assigned PSAS staff and all phases of prosthetic operations.

This person functions as the Chief of the service in the Chief's absence and serves as a liaison between Prosthetic Service and other departments.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

BASIC REQUIREMENTS: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency: Candidates will not be appointed under authority of 38 U.S.C.

chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English.

Experience and Education: Individual must meet at least one of the requirements below Experience.

One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team.

Education. A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business.

The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration.

Experience/Education Combination. Equivalent combinations of experience and education are qualifying. GS-12 Grade Requirement Experience.

At least one year of experience equivalent to the GS-11 grade level. Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience, the candidate must demonstrate all of the following Knowledge, Skills, and Abilities (KSA's): Ability to perform the full range of supervisory duties, including responsibility for assignment of work to be performed; assessment of competencies; evaluation of performance; selection of staff; and recommendation of awards, advancements, and disciplinary actions.

Ability to analyze data and make recommendations to optimize quality, efficiency, performance, and productivity within the service.

Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.

Knowledge of compliance and regulatory accrediting organizations. Ability to manage, interpret, and present fiscal data (i.e.

fund controls, contracts and equipment expenditures), forecast resource and equipment needs, and administer an allocated budget.

Preferred Experience: -Leadership and managerial skills, including skill in interpersonal relations and conflict resolution to deal with employees, team leaders, and managers.

-Government purchase card and customer service experience preferred. The full performance level of this vacancy is GS-12.

Preferred Experience: Leadership and managerial skills, including skill in interpersonal relations and conflict resolution to deal with employees, team leaders, and managers.

Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.

Government purchase card and customer service experience preferred. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: Pre-placement and periodic physical examinations are required for hybrid occupations to ensure workers are placed in positions where they can perform the essential functions of their job including their physical, mental and emotional capacities, without endangering their health or the health of their co-workers.

See VA Directive and Handbook 5019. Major Duties:

Major duties may include but are not limited to: Establishing long and short term program goals. Responding to a variety of correspondence. Chairs local facility committees, workgroups and teams.

Provides technical guidance regarding prosthetic devices and services. Adjusts workload. Develops performance measures.

Coordinates specialty programs which include Clothing Allowance, Home Oxygen, Telehealth, Automobile Adaptive Equipment (AAE) and Home Improvement on Structural Alterations (HISA) Implements new local and national guidelines.

Responsible for monitoring quality assurance programs for the PSAS. Analyzes and reviews various monitors and databases. Develops and analyzes cost containment initiatives.

Administers the veteran appeal process regarding PSAS issues. Develops functional statements, performance standards and competencies. Develops business and action plans.

Manages resources (i.e., space, equipment, supplies and personnel) Participates at national initiatives, intra-agency workgroups and/or committees. Other duties as assigned.

Work Schedule: Monday-Friday 8:00am-4:30pm or as determined by supervisor. Virtual: This is not a virtual position. Functional Statement #: 662-04613F Relocation/Recruitment Incentives: Not authorized.