Prosthetic Representative (Service Chief)

Full Job Description

The Ann Arbor VA, Ann Arbor, MI, is recruiting for a Prosthetic Representative (Service Chief) for the Prosthetic and Sensory Aids Services.

The incumbent will supervise staff and performs both supervisory and nonsupervisory programmatic assignments concerned with rendering prosthetic and sensory aids services to Veterans throughout the VHA.

The incumbent manages and provides local-level oversight to facility PSAS programs to achieve mission goals. Basic Requirements: Citizenship. Citizen of the United States.

After a determination is made that it is not possible to recruit qualified citizens, necessary personnel may be appointed on a temporary basis under authority of 38 U.S.C.

7405 without regard to the citizenship requirements of 38 U.S.C. 7402 or any other law prohibiting the employment of or payment of compensation to a 3 person who is not a citizen of the United States.

Candidates must meet all other requirements for the grade level and position concerned. English Language Proficiency. Candidates will not be appointed under authority of 38 U.S.C.

chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part. Experience.

One year of creditable experience that demonstrates: Knowledge of basic anatomy and medical terminology; knowledge of accounting methods; ability to research, analyze, comprehend, and apply decisions; basic knowledge of inventory management procedures; ability to use computer software packages for word processing, spreadsheet development, and database management; and ability to work independently and as a member of a team; or Education.

A bachelor's degree from an accredited educational institution AND at least 24 semester hours in course work related to health care, public administration, or business.

The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management.

This course work may have been completed within the degree or in addition to the degree Grade Determinations: Experience. At least one year of experience equivalent to the GS-12 grade level.

Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: 1.

Knowledge of directives, handbooks, clinical practice guidelines, and regulations that apply to Prosthetic and Sensory Aids Service to resolve complex, controversial, or precedent-setting matters. 2.

Ability to manage specialty prosthetic services. This includes the ability to provide specialty services based on the unique needs of the patient. 3.

Skill and ability to effectively advise senior management officials. 4.

Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive 11 technology, orthotics, or prosthetics.

5. Ability to supervise/manage through subordinate supervisors the activities of prosthetic representatives that have diverse functions. 6.

Ability to establish and monitor productivity standards and production and performance priorities. Assignments.

For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time.

Service chiefs have full responsibility for managing and supervising all phases of Prosthetic and Sensory Aids Service operations.

This is the highest level professional position, at the facility, with responsibility for the professional practice of all facility PSAS staff.

Individuals at the GS-13 level are typically assigned as Chiefs at a complex facility that provide multiple specialty services such as those described in paragraph 2.g and may manage more than one facility through subordinate supervisors.

The chief has full management and supervisory responsibility for the PSAS program. Service Chiefs plan, develop, organize, direct, manage, control, implement and evaluate programs for the Service.

They have overall responsibility to ensure proper coordination between care delivered by PSAS and the overall delivery of healthcare within the facility.

They are responsible for all supervisory functions, including recruitment and hiring, administering employee leave requests and ensuring all requests for hiring, promotions, awards and disciplinary actions are justified and carried out according to appropriate VA Human Resources policies and procedures.

The Chief is a member of the senior leadership team providing advice for integrated care programs for a diverse Veteran population with multiple diagnoses, and other needs.

The Chief is involved in management planning to achieve medical center, VISN, and national goals. Grandfathering.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: Pre-placement and periodic physical examinations are required for hybrid occupations to ensure workers are placed in positions where they can perform the essential functions of their job including their physical, mental and emotional capacities, without endangering their health or the health of their co-workers.

See VA Directive and Handbook 5019. Major Duties:

Major duties include but are not limited to: Plans work to be accomplished by subordinates and assigns work based on priorities.

Provides direction and guidance in accomplishing major milestones, goals, and objectives.

Evaluates work performed by employees; interviews candidates for positions and makes selections; hears and resolves employee complaints and grievances; counsels' employees and initiates disciplinary actions.

Identifies developmental and training needs to ensure organizational proficiency. Manages time and leave. Develops functional statements, performance standards and competencies.

Recommends promotions, and special advancements for performance and advancements for achievements. Adjusts workloads and projects and forecast future work.

Ensures all supervisory functions are carried out in accordance with VA Human Resources rules, regulations, policies, and procedures.

Plans, develops, organizes, directs, manages, controls, implements, and evaluates programs for the Service.

Manages and provides oversight for multiple programs at the local level and interacts with other government agencies and standards organizations.

Develops local policies and procedures consistent with national policies and procedures.

Ensures proper coordination between care delivered by PSAS and the overall delivery of healthcare within the facility. Assists in drafting and/or recommending national policies.

Implements new, local, and national programs, guidelines, policies, and directives. Oversees the operation of the Prosthetic, Orthotic, and Optical Laboratories including restorations.

Responsibility for the professional practice of all facility PSAS staff. Individuals at the GS-13 level are typically assigned as Chiefs at a complex facility that provide multiple specialty services.

The Chief is a member of the senior leadership team providing advice for integrated care programs for a diverse Veteran population with multiple diagnoses, and other needs.

Work Schedule: Monday - Friday, 8:00pm - 4:30pm Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 94030-0 Relocation/Recruitment Incentives: Not Authorized