Program Support Clerk

Full Job Description

The Program Support Clerk provides clerical support to the Chief, Administrative Officer and Secretary for the Environmental Management Service (EMS) at the VA St. Louis Health Care System.

Works primarily at the John Cochran Division however, the duty station may be changed to one or multiple associated VAMC locations within the metropolitan St.

Louis, MO area based on the needs of the medical center. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/23/2026.

Time-In-Grade Requirement: Advancement to positions up to GS-5.

Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: maintain time and attendance records for staff.

Display strong experience in managing program components or having sole responsibility for a process from origin to completion.

Ability to utilize Microsoft products including Excel, Access and power point slides and presentations; can create spreadsheets and graphs from them.

Ability to interact in person or via telephone with individuals who may be complaining or angry. OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have 4 years above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level.

You must have an combination of specialized experience and education beyond 4 years above High school.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Primarily responsible for the preparation and maintenance of time and leave records for all Environmental Management Service employees.

Maintains time and attendance for varying pay plans, types of leave and special pay situations. Verifies the application of the various hours charged on time and attendance reports i.e.

overtime and compensatory time. Determines the appropriate hours to be charged and types of special pay authorized for employees covered by a variety of pay categories and types of leave.

Verifies and is accountable for the accurateness of leave computations. Advises supervisors of discrepancies, points out applicable procedures and minor changes or corrects actions.

Provides advice and guidance to employees and supervisors on applicable procedures relating to leave issues including pay entitlements, differentials, holiday rates, premium pay and other regulations.

Operates the Patient Effects Program (PEP) in accordance with existing medical center policies.

Receives and stores patients effects for patients that are admitted to areas where storage is unavailable or the patient effects are excessive and cannot be stored with the patient.

Makes scheduled rounds to the nursing units for the purpose of collecting and/or returning patient personal items. Completes and maintains records and reports with the PEP.

Issues and receives uniforms to EMS employees. Maintains uniform cards. Prepares, composes and reviews correspondence prepared for the purpose if obtaining or supplying information.

Prepares a variety of material using office automation equipment and related software such as Microsoft and VISTA programs.

Initiates employee clearance forms and instructs employees regarding the appropriate process within the medical center.

Work Schedule: 7:30am-4:00pm Monday-Friday Virtual: This is not a virtual position.

Position Description/PD#: Program Support Clerk/PD07946A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized