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Posted: April 3, 2026 (1 day ago)

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Program Specialist

Department of State - Agency Wide

Department of State

Fresh

Location

Salary

$121,785 - $158,322

per year

Closes

April 7, 2026More State jobs →

GS-12 Pay Grade

Base salary range: $74,441 - $96,770

Typical requirements: 1 year specialized experience at GS-11. Advanced degree + significant experience.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves overseeing the handling, sorting, and secure delivery of classified mail and pouch materials for the U.S.

Department of State and other government agencies, ensuring everything moves efficiently and securely both domestically and overseas.

A good fit would be someone with experience in logistics or mail operations who is detail-oriented, good at problem-solving, and comfortable coordinating with various federal partners.

Key Requirements

  • One year of specialized experience equivalent to GS-12 level in federal service, including sorting, dispatching, tracing, and documenting mail and pouch materials
  • Experience developing, directing, and implementing plans, procedures, and policies for timely, efficient, and cost-effective processing of classified mail
  • Ability to evaluate persistent or critical problems and recommend alternative procedures
  • Proficiency in monitoring incoming/outgoing volumes and shifting resources for accurate handling
  • Knowledge of providing advice on pouch and mail shipping procedures to government staff and external partners
  • Skills in reviewing and analyzing classified mail policies, USPS changes, and diplomatic delivery schedules
  • Experience analyzing program needs and determining resource and personnel levels

Full Job Description

This position is located in the Bureau of Administration, Global Operations, Logistics Operations, Office of Diplomatic Pouch and Mail (DPM), Classified Pouch and Mail Division (A/GO/OPS/DPM/CPM).

Providing domestic mail, Diplomatic Post Office (DPO) mail, and unclassified and classified pouch service to DOS and other members of the foreign affairs community.

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following: Experience sorting, dispatch, tracing, and documentation of all mail and pouch material for distribution.

Experience developing, directing, and implementing plans, procedures, and policies to ensure timely, efficient, and cost-effective.

processing, coordination, and routing of classified mail and materials. Experience evaluating persistent, widespread, or critical problems to determine if alternative procedures should be established.

To be considered well-qualified, in addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position.

There is no substitute of education for specialized experience for the GS-13 position. Major Duties:

  • Directs CPM operations, which serves as the sole source for movement of USG classified materials overseas, coordinating with a wide range of federal agencies across the National Security and Foreign Affairs community.
  • Monitors incoming and outgoing volume and shifts resources accordingly so that all pouch and mail is handled in a timely, efficient, and accurate manner.
  • Provides advice and guidance regarding pouch and mail shipping procedures and schedules to the public, Congressional staff, DOS staff, and representatives of other federal agencies and private industry.
  • Reviews and analyzes classified mail delivery policies, procedures, and processes, as well as United States Postal Service (USPS) changes, DOS procedures, Diplomatic Courier delivery schedules.
  • Analyzes current and new program needs and determines appropriate level of resources and personnel.

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Posted on USAJOBS: 4/3/2026 | Added to FreshGovJobs: 4/4/2026

Source: USAJOBS | ID: M/A-MPI-2026-0012