PROGRAM PROJECT MANAGER II

Full Job Description

Minimum Qualifications:
Bachelor's Degree in Computer Science, Information Technology, or Information Systems or related field; supplemented by four years of experience in program/ project management experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: PMP certification preferred.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Examination:
The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT.

Requirements

Purpose of Classification:
The purpose of this classification is to manage project teams of project managers, programmers, systems analyst and/or other technical staff and to provide technical support for assigned departments and/or applications. This classification is distinguished from Program Project Manager I in that the incumbents in this class manage the delivery of complex projects across multiple departments and supervisor project managers.

Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Supervises, directs, and evaluates assigned staff: Develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; Approves/processes employee concerns and problems and counsels or disciplines and appropriate; Assists with or completes employee performance appraisals; Directs work; Acts as a liaison between employees and management; Trains staff in operations, policies, and procedures.

Organizes, prioritizes, and assigns work; Prioritizes and schedules work activities in order to meet objectives; Ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; Consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.

Develops information systems project plans: conducts assessments with end-users to determine user needs and system requirements; Identifies and manages critical path tasks; sets and meets interim project goals; Sets and manages project contingency; Performs change control and all other associated project management efforts needed to ensure that project schedule and budget are met.

Manages projects during design and implementation phases; Attends regular project progress meetings; Works with vendors to resolve problems and to initiate the appropriate solutions; Prepares, reviews, and processes change orders for changes to contracted scope of work; Monitors adherence to project schedules; Conducts and reviews testing; Provides technical support during programming and implementation; Verifies compliance of projects to County policy; Makes recommendations concerning improvements, modifications, design strategies, programming, systems infrastructure, or other aspects of project development.

Coordinates process for bidding and contracting of services of various project components or other technical services; Prepares Requests For Proposal (RFP) and Requests for Quote (RFQ) for services; prepares technical specifications and requirements; Participates in negotiations of scope of services and fees for professional services agreements; Makes recommendations regarding selection of vendors and awarding of contracts; Monitors vendor performance and contract fulfillment.

Manages administrative aspects of assigned project: Updates project schedules and monitors progress of project; Reviews project; Creates and maintains standard operating procedures and other documentation regarding maintaining system operations; Evaluates and monitors progress against performance and quality measurements.

Administers budgets of assigned projects: coordinates with assigned department in planning and cost estimating; Prepares cost estimates for budget planning; Provides justifications for requests; Monitors and controls expenditures for approved projects; Tracks expenditures and pay requests; Processes purchase orders and invoices; Maintains related documentation.

Troubleshoots end-user problems; Responds to initial on-site requests for assistance and resolves problems; Escalates problem to vendors or other personnel as appropriate; Ensures continual operations of applications and systems; Utilizes diagnostic tools and other resources as appropriate.

Conducts training programs for end users; Writes and/or revises user training manuals and lesson plans; selects training times/locations based on users' needs; answers questions and provides information during and after training.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including error reports, budget documentation, contracts, and other system documentation; Reviews, completes, processes, forwards or retains as appropriate; Prepares or completes various forms, reports, correspondence, and other documentation, including status reports, training materials, technical specifications; Compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Operates or uses various equipment and supplies in order to complete work assignments; Operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.
Communicates with supervisor, other employees, clients, third party service contractors, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Qualifications

Performance Aptitudes:

Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.

Human Interaction: Requires the ability to act as lead person or crew leader, providing guidance to a work unit, coordinating activities, and reviewing work of the unit.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

Additional Information

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.