PROGRAM MANAGER (QUALITY ASSURANCE)

Full Job Description

About the Position: This position is in the Defense Health Agency (DHA) under the policy guidance and direction of the Office of the Secretary of Defense (Health Affairs) (OASD (HA)).

The ASD (HA) is responsible for the overall policy and guidance of the medical services of the military departments and the political sensitivities related to these activities as expressed by OSD, Congress, the White House, and the civilian sector.

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job.

You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.

Current Civilian Employees of the Defense Health Agency (DHA) Current Department of Defense (DOD) Civilian Employee (non-Army) Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer Office of Personnel Management (OPM) Interchange Agreement Eligible People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes: assisting with developing quality assurance procedures; reviewing directives, instructions and/or regulations related to health protection quality assurance; and advising leadership on improving health programs.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13)..

You will be evaluated on the basis of your level of competency in the following areas: Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reasoning Self-Management Stress Tolerance Teamwork Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-13).

Major Duties:

• Serve as a Program Manager for the Force Health Protection Quality Assurance (FHPQA) Program.
• Function as an expert in the research, development, implementation, coordination, and monitoring of the FHPQA program, policies, and activities to evaluate, assess, and improve on program efficiency and effectiveness.
• Review and interpret new and established directives, instructions, and regulations for potential impact on FHPQA, Health Readiness or Public Health objectives, operating policies, or work operations.
• Support administrative and technical activities as well as responsible for advising leadership on ways to improve the quality and efficiency of other health readiness efforts.
• Participate on multi-service/department senior level working groups. Formulates policies, procedures, and operations plans that impact strategic and operational decisions.