Program Manager

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, within U.S.

Customs and Border Protection, Office of Facilities and Asset Management, Mission Support Facilities Division.

Location is negotiable in one of the following locations: Euless, TX Indianapolis, IN Washington, DC Aliso Viejo, CA This announcement will be open for 5 business days OR until the first 50 applications have been received, whichever happens first.

Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Managing a professional, technical, or administrative program or program segment that had regional/multi-state impact and providing expert advice on program issues to officials of your organization.

Analyzing, reporting and communicating for a program or program segment providing decision making information and guidance; and Planning, organizing, coordinating, and evaluating activities of an organization in reaching goals and objectives.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 03/11/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period. Major Duties:

This position is with the Department of Homeland Security (DHS), within U.S.

Customs and Border Protection (CBP), Office of Facilities and Asset Management (OFAM), Mission Support Facilities (MSF) Division.

MSF Division provides the facilities and associated infrastructure, facilities management, and sustainment to support CBP mission support office operations.

As stewards of a large national portfolio of GSA-owned and CBP-owned infrastructure, MSF carefully balances resources to ensure the right facilities are planned and delivered at the right time to meet mission requirements.

This position starts at a salary of $106,437.00 (GS-13, Step 1) to $138,370.00 (GS-13, Step 10).

Major duties for this position include:- Overseeing a program segment that performs professional, technical, or administrative work.

The incumbent is responsible for administrative activities relating to programming, financial management, budget planning, project control, logistics management, purchasing of supplies and equipment, personnel management, performance management, and execution of MSF's organizational strategies that have an impact on plans, milestones, and processes.

The program services provided have a significant impact on a substantial part of the program segment.

Maintaining contact and liaison with appropriate persons to maintain awareness of policies, regulations, and technological changes.

equipment, through the initial planning, funding and scope development stages. Assuring implementation by organization(s) and operating units of the goals and objectives of the program(s).

Providing guidance and support in developing and maintaining sound organization structures, improving management methods and procedures, ensuring the effective use of non-personnel resources, and proposing solutions to management problems that may have an impact on employees.