Program Director – Pre Housing and Post Housing

Full Job Description

The Metropolitan Government of Nashville & Davidson County, Office of Homeless Services (OHS), is seeking an experienced, strategic, and collaborative Program Director. This Civil Service position will be used to fill both Pre-Housing and Post-Housing Program Director roles.

Program Directors serve as senior leaders within OHS, providing direct support to the OHS Director, leading high-priority initiatives, and overseeing programmatic and systems-level work essential to Nashville’s strategy to reduce and end homelessness.

Responsibilities include conducting complex analysis, managing multi-stakeholder initiatives, representing OHS in community and government settings, and helping to drive data-informed decision-making across the homeless response system.

A successful candidate will be a systems thinker who combines strategic leadership, policy insight, and strong operational management skills to strengthen the city’s Pre-Housing and Post-Housing programs.

Requirements

• Represent OHS in collaboration with government agencies, community partners, and other stakeholders.
• Monitor contracts, projects, and program plans; recommend adjustments to ensure quality and responsible resource management.
• Provide program and project management, including analysis, reporting, and process improvement.
• Administer, coordinate, and oversee complex projects, processes, and strategic initiatives.
• Manage data systems and reporting to support OHS and partner agency needs; prepare written and oral reports.
• Conduct strategic planning, including current-state assessments, future-state development, gap analyses, and actionable strategies.
• Write proposals to target resources to individuals experiencing chronic homelessness.
• Research and integrate best practices by engaging national and international thought leaders.
• Respond to requests for information verbally and in writing.
• Manage meeting processes, content preparation, and facilitation for OHS leadership and community partners.
• Develop and enhance data-driven analyses on progress toward ending homelessness.
  
  

Qualifications

Bachelor's Degree in social science, public administration, or related field from an accredited college or university and eight (8) years of managerial and system administrative experience.

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Additional Information

• Understanding of OHS goals, strategies, and systems including implementation of permanent supportive housing, coordinated entry, and community-wide homelessness reduction strategies
• Knowledge of public systems serving people experiencing homelessness
• Experience presenting complex information to diverse audiences
• Knowledge of HMIS and data management tools

We are an equal opportunity employer. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville is committed to selecting the most qualified candidate for each of our roles.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA or other protected accommodations for the recruitment process should be directed to Human Resources at 615-862-6640.