PROGRAM COORDINATOR, AGING

Full Job Description

Minimum Qualifications:
Bachelor's degree in social work, human services, gerontology or a related field; supplemented by three years of experience providing services to senior citizens or special population groups, including one (1) year of lead or supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

EXAMINATION:The examination will consist of a review of education and experience, accomplished by analysis of the application.

Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as eligible.

If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED.

PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS.

WE DO NOT ACCEPT ADDITIONAL INFORMATION AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT.

Requirements

Purpose of Classification:
The purpose of this classification is to coordinate educational, recreational, counseling, nutritional, informational, and referral services delivered by assigned aging services programs to senior citizens throughout Fulton County. Responsibilities include planning, organizing, and overseeing educational and recreational activities for participants and coordinating various fundraising projects.

Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Provides consultation, information, and referral services to clients: conducts needs assessments; researches available community resources; and provides the most appropriate referral services to meet clients' needs.

Supervises, directs, and evaluates assigned staff: develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.

Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.

Provides services to staff, customers, training providers, and external groups: provides information, training materials, resources, or referrals in compliance with Division policies and procedures.

Plans, organizes, and oversees educational, nutritional, informational, and recreational classes and activities for participants at an assigned senior citizens center.

Counsels senior citizens with social and emotional problems and serves as an aging advocate.

Conducts, coordinates, monitors and/or evaluates assigned aging services programs: analyzes resources and services of staff and service providers to ensure compliance with federal, state, and local regulations: monitors and coordinates aging service activities, including recording, reporting, referring, and conducting follow-up with clients; and maintains provider lists.

Serves as a liaison to various businesses and community and social services agencies: serves on committees and attends meetings to promote program activities; conducts outreach activities and research to develop a broader referral and resource network; collaborates with partnering divisions, departments and outside organizations to share resources and host community events; and represents department in meetings and serves on committees as required.

Coordinates the implementation of special projects.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation, including program attendance sheets, activity evaluations, provider performance reports, timesheets, updates, and program guidelines and directives; reviews, completes, processes, forwards or retains as appropriate.

Prepares or completes various forms, reports, correspondence, and other documentation, including activity reports, performance appraisals, grant compliance documents, and State/Federal program reports; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Communicates with supervisor, other employees, clients, third party service contractors, community partners, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Maintains a current, comprehensive knowledge and awareness of applicable laws, regulations, principles and practices relating to serving an aging population; reads professional literature; maintains professional affiliations; and attends meetings, workshops, hearings, and training sessions as required.

Coordinates various fundraising projects related to assigned program.

Additional Functions:
Performs other related duties as required.

Qualifications

Performance Aptitudes:

Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction: Acting as a first line supervisor involving assigning work, reviewing work. Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

Additional Information

IT IS THE POLICY OF FULTON COUNTY THAT THERE WILL BE EQUAL OPPORTUNITY FOR EVERY CITIZEN, EMPLOYEE AND APPLICANT, BASED UPON MERIT WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER, AGE, GENETICS, DISABILITY OR SEXUAL ORIENTATION.