Program Applications Specialist

Full Job Description

The incumbent serves as the integrator who coordinates the business process and software functions.

The incumbent of this position provides continuous business oversight for a variety of software programs integral to the overall administration and operations of the business and implements programmatic changes at the facility level.

This position is located within the Health Administration Service training team. To qualify for this position, applicants must meet all requirements by the closing date of this announcement 04/08/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-11 position, you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate that you possess one year of time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one year of time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

GS-11: You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: data collection and analysis, developing studies and data collection methods, developing initiatives, developing SOPs and manuals, coordinating, planning, and implementing training.

OR, (must be in resume) Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level, you must have a Ph.D.

or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

OR, (attach transcripts) Combination: Applicants may also combine education and experience to qualify at this level.

You must have a combination of specialized experience and education beyond the first two years of a graduate degree.

For example, an applicant has 9 months of specialized experience equivalent to GS-9 and 2 1/2 years of creditable graduate-level education.

The applicant meets 75 percent of the required experience and 50 percent of the required education, i.e., the applicant has 1/2 year of graduate study beyond that required for GS-9.

Therefore, the applicant exceeds the total requirement and is qualified for the position.

(The applicant's first 2 years of graduate study do not qualify for GS-11.) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Duties of the position include, but aren't limited to: Coordinates ongoing data collection and performs analysis to determine optimal organizational performance.

Performs a continuing evaluation and analysis to assess program effectiveness and to identify areas requiring management attention.

Designs and develops dissemination and training materials, local standard operating procedure (SOP) manuals, develops and utilizes monitoring tools, and provides for the implementation of Business Office programs through on-site education and training Organizes, compiles, summarizes, and analyzes the data collected and develops reports that reflect the scope of activities and identify trends and opportunities for improvement.

Provides training and troubleshooting for clinical and administrative staff in business processes and associated supporting software.

Responsible for determining the physical and data security needs for the service areas and implementing necessary improvements.

Assesses individual needs to determine appropriate level of menu access for staff, Regional Office employees, and employees from VISN VA facilities.

Work Schedule: Full-time, Monday-Friday 07:30 am - 4:00 pm Compressed/Flexible: Not Available Telework: Not Available Virtual: This is not a virtual position.

Position Description/PD#: Program Applications Specialist/PD13273A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized