PLCB Retail Operations Manager 1 - Chief, Store Performance & Data Division

Full Job Description

The Pennsylvania Liquor Control Board (PLCB) is on the lookout for a skilled Retail Operations Manager 1 to take on the pivotal role of Division Chief within the Store Performance and Data Division.

This key position entails the responsibility of managing the development and thorough analysis of essential retail performance metrics.

The successful candidate will play a crucial role in pinpointing areas for improvement to boost operational efficiency, while also providing valuable insights that inform strategic decisions aimed at enhancing the PLCB's financial health and operational effectiveness.

If you are ready to make a significant impact in this dynamic environment, we encourage you to apply today!

Requirements

This role functions as the leader within the Store Performance and Data Division of the Pennsylvania Liquor Control Board (PLCB). The responsibilities encompass a comprehensive analysis of various metrics, including retail sales figures, labor utilization, and inventory data, to identify trends, assess losses, and evaluate profitability. This analytical approach is essential for meeting the financial and operational goals set by PLCB. Additionally, the position involves the development and implementation of strategies and initiatives aimed at enhancing store performance, ensuring that the organization not only meets but exceeds its objectives in a competitive retail environment.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment.
• Work hours are 8:00 AM to 4:30 PM, Monday – Friday, with a 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time up to 3 days per week.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: The salary will be determined in accordance with the Commonwealth’s Pay Rules.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a State Liquor Store Administrator 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or
• Two years as a State Liquor Store Administrator 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Seven years of retail store experience at the manager or assistant manager level which includes administrative and management experience involving the review, analysis, and implementation of procedures, policies, and directives; or
• An equivalent combination of experience and training which includes administrative and management experience involving the review, analysis, and implementation of procedures, policies, and directives.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

You must pass a background investigation.

An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code.

Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.