Planning Analyst, Senior - Economic Supports (Internal Hennepin County applicants only)

Full Job Description

Hennepin County's Economic Supports (ES) division is seeking two Senior Planning Analysts to join their team. These positions will perform project management, facilitation, research, and evaluate activities related to operational improvement and service development using automation tools and coding. These positions will engage all levels of staff in ES in the continuous quality improvement projects.

These positions will be responsible for planning and developing automation tools and user supports for legacy systems and supporting BlueZone scripts for ES, as well as their service delivery partners within Health and Human Services (HHS). These positions will also work to plan and develop a modernized interface for county staff to interact with mainframe systems. This involves analyzing and documenting business processes through collaboration and consultation with staff, supervisors, and managers to provide direct service, as well as developing and testing automation tools. In these positions you will be supporting and educating staff, supervisors, managers, and partners on the use of the tools and employ continuous quality improvement principles to update and enhance the tools over time. You will partner with Minnesota Department of Human Services (DHS) staff and other county partners to ensure Hennepin County is aligned with statewide approaches, and at times you will provide technical assistance to the state and other counties.

Location and hours:

• Design, code, and maintain Bluezone Scripts and other automation tools for ES, utilizing VBScript, SQL, and other tools to work with legacy mainframe systems.
• Utilize an Eclipse-based low code environment to help develop and maintain a modernized UI for legacy mainframe systems, including task workflows and process automation.
• Identify opportunities for service delivery and process improvement within HHS and coordinate with ES leadership and the Quality Improvement team to develop holistic and habilitative improvement processes.
• Coordinate with Automation and Integration team and information technology (IT) staff to maintain code and databases, plan enhancements, and manage new and ongoing projects through github, VSCode, and other IDEs.
• Provide ongoing quality assurance and support to BlueZone functionality across ES through responding to questions from colleagues and collaboration with IT staff.
• Promote team project news, updates, initiatives, and resources, including live or recorded demonstrations.
• Represent ES’s Automation and Integration projects in communication and collaborative initiatives with DHS and other counties, including providing technical and consulting support for counties regarding scripts, and representing Hennepin County in regular DHS meetings.
• Engage with new and existing testers (operations staff):
  • Request and evaluate critical feedback.
  • Enhance or fix in process scripts based on feedback.
  • Provide Microsoft Teams channel communications and support.
• Develop scripts to run access data for critical management reporting, report trends, errors, and discovery of BlueZone-created data.
• Champion Hennepin County’s core values, including racial equity, when representing the Automation and Integration team in inner and interdepartmental committees, taskforces, and projects.
• Maintain and enhance data and data analytics tools necessary for federal reporting for Hennepin County to stay within compliance on state and federal policies, including the SNAP program’s On Demand Waiver and program integrity efforts.

Need to have:

• One of the following:
  • Bachelor's degree in business administration, public administration, research methods, statistics, behavioral/social science, public health, computer science/MIS, management science, or urban/city planning and two years or more of related experiences.
  • Related education and/or experience to total six years.

Nice to have:

• Experience:
  • Coding in VBScript or Javascript, or prior experience working on the BlueZone Scripts.
  • Analyzing and evaluating business workflow and processes requiring workflow design solutions to improve operational effectiveness.
  • Working in Eclipse IDE or similar low-code development tools, or prior experience with mainframe automation and modernization.
  • Analyzing and presenting data using SQL, PowerBI, or other tools to guide business solutions.
• Knowledge of:
  • Digital service options and overall business supports needed to support digital options.
  • Project management, process analysis, research design, and statistical analysis.
  • Principles of planning and program evaluation/performance measurement.
  • Federal, state, and county laws, rules, and regulations.
  • Public Assistance program policies and procedures.
• Ability to:
  • Determine research requirements and conduct research.
  • Prepare plans for project and program goals, implementation, and evaluation of results.
  • Analyze and evaluate operational effectiveness; collect, analyze, and interpret data; prepare statistical and project reports.
  • Manage effective working relationships within and outside the organization.
  • Facilitate group discussions, create and deliver presentations
  • Interpret policies and regulations.
  • Effectively communicate both verbally and in writing.
  • Provide work direction to paraprofessional and professional staff.

Human Services delivers a variety of services to individuals or families that assist with basic needs or encourage client change around specific objectives.

We work with individuals as well as systems and communities in order to develop policy and advocate for the people we serve. The people we serve and our communities are connected.

By helping one, we help the other. About Hennepin County:Hennepin is the largest county government organization in Minnesota.

Our employees work every day to improve the health, safety and quality of life for our residents and communities.

All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.

Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations.

This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow.

Learn more at The Bridge (login as Guest).Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.Your future.

Made here.This posting may be used to fill current and future vacancies.Watch this video for application best practices and tips.

These positions may have access to systems or other documentation that may contain HIPAA data.

Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a background check.

taylor.dahlberg@hennepin.us

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