Permit Services Supervisor (Permit Processing)

Full Job Description

Pay Schedule XII, Grade 1M, Regular Schedule: 35 hours per week

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

A vacancy exists in the Department of Permits, Approvals & Inspections, Permit Processing Section.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in this class may be filled from the list of eligible applicants.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You MUST attach your transcript(s), certification(s) or license(s) to your application. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Requirements

Definition of Responsibility

Under general supervision, reviews, processes, and approve building, electrical and plumbing permits.

Essential Functions

• Accepts applications for building, water, plumbing, and electrical permits.
• Processes over 50 permits a day.
• Answers high volume of calls relating to permit applications for building, water, plumbing, and electrical permits or licenses.
• Explains and answers inquiries and questions from the general public on the permit process, status and fees.
• Reviews and tracks permit applications
• Manage the preparation of all necessary documentation for permit submissions, including applications, maps, and legal descriptions.
• Ensure that all permitting documentation is accurate, complete, and in compliance with regulatory standards.
• Reviews engineering, architectural, and/or development plans as required by a particular permit, license, or statute to determine suitability for acceptance and to determine required technical review.
• Computes cost of permit, license, or other fee based on established guidelines as determined by content of plans or drawings. Issues building, plumbing, and electrical permits.
• Prepares plans for further technical review by performing routine preliminary calculations and researching additional information, such as plats, property lines, material specifications, survey or topographical maps, or soil charts.
• Addressing and resolving revisions, conditions, conflicts, or disputes that arise during the permitting approval process.
• Prepares cost estimates based on linear footage and other factual information on plans or drawings according to established schedules.
• Checks calculations performed by others for accuracy

Example of Duties

• Tracks applications, plans, and drawings through review process.
• Enters information from applications, plans, or drawings into an automated record keeping system.
• Assist customers with completing permits online
• Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications

Graduation from an accredited college or university with a bachelor's degree in business administration, public administration, or a related field

Plus

Three years' supervisory experience in the processing and issuance of permits and licenses.

(Additional experience in the processing and issuance of permits and licenses may be substituted on a year-for-year basis up to a maximum of four years for the required education.

Qualifying education beyond a bachelor's degree may be substituted on a year-for-year basis up to a maximum of two years for the required experience.)

Knowledge, Skills, and Abilities (Entry Level):
Thorough knowledge of the principles and practices of permit and license processing. Thorough knowledge of engineering plans and specifications. Thorough knowledge of the principles, practices, codes, and materials of modern construction. Knowledge of office practices and procedures. Knowledge of the principles and practices of the supervision of office staff.

Skill in the supervision of staff. Skill in the review and analysis of engineering plans and specifications. Skill in the computation of permit fees. Skill in the preparation of written reports and correspondence.

Ability to establish and maintain effective working relationships with co-workers, other agencies, and the general public. Ability to learn, interpret, and carry out County and Departmental laws, codes, regulations, and policies. Ability to coordinate the work of the bureau.

Knowledge, Skills, and Abilities (Full Performance):
Thorough knowledge of County and Departmental rules, regulations, policies, and procedures. Thorough knowledge of County permit and licensing laws and regulations.

Skill in the interpretation and application of County permit and licensing laws and regulations. Skill in the supervision and coordination of a permit and license processing bureau.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of Licenses, Certifications and Education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org).

Mail or deliver documents to:
ATTN: Permit Services Supervisor (Permit Processing)
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You MUST attach your transcript(s), certification(s) or license(s) to your application. Copies and unofficial transcripts are acceptable.

EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Additional Information

Physical and Environmental Conditions
The duties of this classification are essentially sedentary, but may include occasional walking, standing, and lifting and carrying of objects of moderate weight.

Employment Background Investigation
Applicants selected for employment with Baltimore County must successfully complete an employment investigation, including, but not limited to criminal background, education, and fingerprinting checks.