Performance Measurement Lead

Full Job Description

In addition to the current opening, this recruitment may be used to establish a pool of qualified candidates to fill future career service Project/Program Manager IV positions within the Department of Natural Resources & Parks (DNRP) over the next 6 months.

King County’s Department of Natural Resources and Parks (DNRP) is seeking a Performance Measurement Lead (Project/Program Manager IV) to build and lead a department-wide approach to performance measurement, data visualization, and business intelligence.

This is a unique opportunity to create systems that put meaningful data into the hands of decision-makers and strengthen how we deliver services to communities across the region.

In this role, you’ll work across all four DNRP divisions to transform complex operational data into clear insights, helping leaders understand trends, identify opportunities, and improve outcomes.

You’ll play a key role in telling DNRP’s story through data—supporting transparency, accountability, and equitable service delivery.

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About the Role

As the Performance Measurement Lead, you will design, build, and continuously improve DNRP’s performance measurement systems and reporting tools.

You’ll serve as a strategic partner to division leaders and the Director’s Office, helping define what success looks like through meaningful key performance indicators (KPIs) and ensuring data is accessible, actionable, and aligned with organizational priorities.

This role is both technical and strategic.

You will develop dashboards and reporting systems using tools like Power BI, while also leading conversations that help teams use data to inform decisions, improve operations, and address service gaps.

You’ll collaborate with analysts, program staff, and leadership across a complex organization to standardize approaches, elevate insights, and strengthen a culture of data-informed decision-making.

A core part of this work includes applying an equity lens—analyzing data to identify disparities and partnering with teams to develop strategies that improve outcomes for communities most impacted by inequities.

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About the Team

This position sits within the Director’s Office Administrative Team, which provides leadership, coordination, and operational support across DNRP’s diverse portfolio of programs—from environmental protection and restoration to infrastructure and public services.

The team works at the center of the department, supporting executive leadership, coordinating across divisions, and ensuring that systems, processes, and information flow effectively.

Team members are known for their ability to navigate complexity, solve problems creatively, and deliver high-quality work in a fast-paced environment.

We value collaboration, curiosity, and a commitment to continuous improvement. Our work is grounded in King County’s True North vision—creating a welcoming community where every person can thrive—and we strive to ensure our systems and decisions reflect that commitment.

Commitment to Equity, Racial and Social Justice:King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world.

Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees.

As a Performance Measurement Lead (Project/Program Manager IV), you will actively apply these principles in all aspects of your work.

Learn more about our commitment at http://www.kingcounty.gov/equity.

Requirements

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Qualifications

Qualifications You Bring:

• Experience collecting and developing data visuals from multiple sources in dashboards to support leadership decision making
  
  
• Ability to turn raw data into actionable insights and compelling visual stories.
  
  
• Experience with data cleaning, data visualization, data architecture, and business intelligence strategies.
  
  
• Experience building strong relationships across complex organizations with multiple lines of business.
  
  
• Ability to communicate complex information clearly and persuasively, both in writing and verbally, to diverse audiences.
  
  

Competencies You Bring:

• Tech Savvy: Anticipating and adopting innovations in business- building digital and technology applications.
• Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Cultivates Innovation: Creating new and better ways for the organization to be successful.
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

It Would Be Nice if You Also Bring:

• Experience using technology to streamline business processes.
  
  
• Experience teaching laypersons about data analytics and KPIs
  
  

Additional Information

Working Conditions:

Work Location: The Director's Office works in a hybrid model, with days in the office as well as telecommuting.

The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely.

The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Work Schedule: This full-time position works a 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible

Union Representation: This position is not represented by a union.

Application and Selection Process: We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply.

We will review applications based on clarity, completeness, and alignment with the qualifications outlined in this posting. To receive full consideration, applicants should clearly demonstrate the following in their materials:

• Experience developing dashboards and data visualizations from multiple data sources, including tools used and how outputs supported decision-making.

• Ability to translate raw data into clear, actionable insights that informed decisions or improved processes.

• Experience across the full data lifecycle, including data cleaning, structuring, visualization, and business intelligence approaches.

• Strong collaboration skills, with examples of working across teams or divisions with different priorities.

• Ability to manage multiple priorities while maintaining clear, proactive communication with stakeholders.
  
  

Be specific about your role, tools used, and the impact of your work.

To apply, please submit a:

• Complete Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Resume (Your resume should be thorough and complete and will be used in the screening process)
• Cover Letter (Your cover letter should detail your background and what you can bring to this position and will be used in the screening process; we’re looking for original writing that showcases your relevant job experience)

Note: Additional documents won't be considered during minimum qualification screening.

Who to Contact: For more information regarding this recruitment, please contact Jamie Jensen-Young at 206-263-8779 or jjensenyoung@kingcounty.gov.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.