Operations Specialist

Full Job Description

This position is located in the Law Enforcement Directorate, Pentagon Operations Center (POC). The POC serves as the Pentagon and Mark Center's Public Safety Answering Point.

The POC mission is to observe, receive, validate and react to information regarding indications of potential threats to public safety, physical security breaches, or compromises of infrastructure integrity at all Leased Facilities within the NCR and provide a safe work environment for the DoW community and its visitors.

In order to qualify for this position, you must meet the requirements described below.

You may qualify at the GS-11 level, if you fulfill the following qualification requirement: One year of experience in the same or similar work equivalent to at least the next lower grade level (GS-9) requiring application of the knowledge, skills, and abilities of the positions being filled.

Candidates for this position must clearly demonstrate in their resume that they possess specialized experience in: Managing operations center functions, organizational planning, or mission support coordination; and Researching procedures, requirements, regulations, and policies related to specialized expertise in the work of the unit; and Communicating both orally and written to effectively communicate recommendations for actions.

OR Ph.D.

or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related OR You have a combination of specialized experience and education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

You will receive credit for all qualifying experience, including volunteer experience.

All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages.

For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume.

If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration.

Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission..

A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.

This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin.

It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters.

Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible".

Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave.

Current or Former Political Appointees: Agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level.

If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.

Time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume. Major Duties:

Incumbent typical work assignments may include the following: Provides high-level operational and programmatic support to shift operations and assists in ensuring continuous 24/7 mission coverage.

Assists in reviewing the performance of operations center functions, identifying areas for improvement, and recommending adjustments to optimize situational awareness, incident tracking, and coordination workflows.

Acts as a senior liaison during routine and emergency operations with PFPA directorates, dispatch and response units, and external agencies to ensure seamless coordination of actions and resource deployment during high-visibility events, exercises, or planned operational activities.

Leads efforts to support strategic coordination with external entities, including federal, state, and local stakeholders such as the FBI, U.S.

Secret Service, Arlington County, and other mission partners.