Supervisory Assistant Facility Operations Specialist

Full Job Description

The Smithsonian Institution is the world’s largest museum, education, and research complex, with 21 museums and the National Zoo. This position is located in Smithsonian Facilities (SF).

SF provides the full range of building services through eight maintenance and operation zones.

Experience: You qualify for this position if you have one year of specialized experience equivalent to at least the GS-9 level in the Federal Service.

For this position, specialized experience is defined as administrative management, leadership, communications, facility management to include cleaning, and overall building maintenance and customer service for the tenants/occupants.

Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position.

Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience.

Be sure to note the number of paid or unpaid hours worked each week. Or Education: Ph.D.

or equivalent or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related Or a Combination: Education and experience may be combined to meet the basic qualifications.

For a full explanation of this option please see the Qualification Standards.

Special Instructions for Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S.

accreditation for foreign study. For instructions on where to fax these documents, see the "Required Documents" section of this announcement. Major Duties:

The Assistant Supervisory Facility Operations Specialist serves under the Zone Facilities Manager.

In this position, you will: Plan and carry out building management and facilities operations and maintenance.

Supervise from 15 to 100 permanent SI employees (building services workers, equipment operators, maintenance mechanics, crafts and trades, administrative staff and operating engineers) as well as contractor services.

Develop and plan staffing requirements, work schedules, priorities, training, and evaluation of all subordinate staff for improving employee skills.

Strategize and coordinate information from the automated facility system to manager reimbursable work, work tickets and requests for building services for the tenants of units.

Update and obtain reports and perform analyses through the use of the automated database system.

Coordinate between occupants and support units for all work requests, including crafts and trades, custodial, laborer, communication services, etc.

Provide oversight of coordination for receiving, evaluating, directing, processing, and following up on all work requests from occupants.

Review all work requests for consistency with facility standards and policy as regards safety, security, design and appearance, facility engineering and collections management.

Provide information and liaison regarding physical plant programs and related matters to occupants of facilities, the SI at large, and visitors.