Field Office Specialist #26-051
State of South Carolina
FreshPosted Mar 24
✓ Fresh Listing
Posted: March 24, 2026 (1 day ago)
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Office of Information Technology (OIT) - Program Coordinator II - SCDPS Corporal (60023597)
State of South Carolina
Department of Public Safety
Location
South Carolina, 29201
Salary
$52,100 - $88,600
per year
Type
Full-Time
More IT & Technology jobs →Closes
April 3, 2026
SES Pay Grade
Base salary range: $147,649 - $221,900
Typical requirements: Executive-level leadership experience. Senior executive qualifications required.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves managing and supporting a key computer system used by South Carolina's public safety department for dispatching, record-keeping, and evidence tracking, including handling daily operations, troubleshooting issues, and training staff on its use.
It also requires coordinating with teams, ensuring everything follows agency rules, and helping with related tech like Microsoft Office tools.
A good fit would be someone with hands-on law enforcement experience who understands police technology and enjoys teaching others while working flexible hours, including nights and emergencies.
Key Requirements
- Bachelor's degree or equivalent relevant experience in law enforcement policies and IT systems
- Class 1 Law Enforcement Certification
- Minimum of five years of law enforcement experience
- Knowledge of SCDPS law enforcement processes, systems, and mission
- Ability to interpret rules, make presentations, prepare reports, and interact with staff
- Skilled in operating law enforcement equipment and maintaining certification
- Ability to work under limited supervision, use independent judgment, maintain confidentiality, and handle nights, weekends, and emergencies
Full Job Description
This position is located in the Office of Information Technology (OIT).
This position coordinates the design, implementation and daily administration of Mark 43, the Computer Aided Dispatch (CAD), Records Management Systems (RMS), and evidence system utilized by South Carolina Department of Public Safety (SCDPS). Provides guidance and support to stakeholders that enhance program effectiveness. Evaluates policy, procedure, and program goals to ensure alignment with the agency's mission. Participates in planning sessions, recommends allocation of resources, and provides feedback to agency leadership and staff. Develops and delivers training and guidance related to the use of agency law enforcement applications.
1) Manages daily operations of Mark 43 that include user accounts, permissions, data retention, and ensures program compliance with applicable SCDPS policy. Coordinates troubleshooting, maintenance schedules, and hardware/software updates with OIT staff and vendors.
2) Creates, maintains, and delivers training and training material to include user guides, quick reference sheets, and other training for various law enforcement applications. This includes electronic, virtual, print, and in-person delivery training.
3) Serves as the primary SCDPS contact for Mark 43 troubleshooting account issues, login problems, hardware concerns, search errors, and alert discrepancies. Works directly with agency staff, outside partners, and vendors to diagnose issues and implement solutions.
4) Assists with configuration specific to Microsoft Office 365 product suite and integrations with CAD/RMS.
5) Coordinates agency and division meetings related to special projects. Creates and maintains records, meeting minutes, and documentation related to special projects as assigned by the Law Enforcement Technology Manager(s).
6) Performs other duties that are pertinent to the function, authority, and responsibility of the position assigned.
2) Creates, maintains, and delivers training and training material to include user guides, quick reference sheets, and other training for various law enforcement applications. This includes electronic, virtual, print, and in-person delivery training.
3) Serves as the primary SCDPS contact for Mark 43 troubleshooting account issues, login problems, hardware concerns, search errors, and alert discrepancies. Works directly with agency staff, outside partners, and vendors to diagnose issues and implement solutions.
4) Assists with configuration specific to Microsoft Office 365 product suite and integrations with CAD/RMS.
5) Coordinates agency and division meetings related to special projects. Creates and maintains records, meeting minutes, and documentation related to special projects as assigned by the Law Enforcement Technology Manager(s).
6) Performs other duties that are pertinent to the function, authority, and responsibility of the position assigned.
Requirements
State Minimum Requirements:
A bachelor's degree and relevant program experience.
A bachelor's degree and relevant program experience.
Agency Minimum Requirements:
A bachelor's degree and/or relevant experience in policies and procedures for SCDPS law enforcement officers and information technology systems utilized by law enforcement. Relevant work experience may replace formal degree requirements on a year-for-year basis. Possess a Class 1 Law Enforcement Certification. Minimum of five (5) years law enforcement experience.
Knowledge of the agency's law enforcement processes and systems and other information systems and technologies. Knowledge of the agency's mission, programs and objectives. Ability to interpret and apply rules and regulations. Ability to make presentations and prepare reports, interact with agency staff to obtain information on use, issues, and new requirements for law enforcement computing systems. This position is required to maintain law enforcement certification, must have knowledge of law enforcement rules, regulations, policies and procedures. Skilled in the operations law enforcement equipment.
This position works under limited supervision. Must be able to utilize independent judgement and maintain high level of confidentiality as it relates to sensitive issues within the agency. This position is required to work with law enforcement officers during nights, weekends, and must work law enforcement duties during designated states of emergencies.
Additional Information
This position is required to work with law enforcement officers during nights, weekends, and must work law enforcement duties during designated states of emergencies.
The South Carolina Department of Public Safety is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin. The department prohibits discrimination based on race, color, religion, sex, age, disability, pregnancy (including childbirth or related medical conditions), or national origin.
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