Office Assistant 3 - L353 - WSP

• Ensure Kites, Grievance, and external stakeholder communications are accurately logged, responded to timely and filed if appropriate for HS staff.
• Review kites and grievances for completeness, accuracy, signatures.
• Follow up with health services staff when document is incomplete.
• Provide on the spot instructions to bring document into compliance.
• Ensure documents are formatted correctly. Use of OMNI system to research and maintain accurate health record integrity.
• Maintain consistency and accessibility of kites and grievances in accordance with federal and state statutes, regulatory standards, DOC policy directives, operational memoranda, and health services department procedures.

Under the direction of the nursing supervisors, AA3, RN4 and/or RN3’s, assists with maintaining the nursing schedule to ensure adequate coverage at all three clinics.

During business hours, receive call-offs from nursing staff. To include following the call-off procedure using the Overtime Check List sheet.

• Perform projects and other clerical support as delegated by the RN4 and AA3 as requested by other Health Services managers or supervisors by providing administrative services and general assistance to facilitate their work and relieve them of secretarial details.
• Compose office correspondence such as requests for documentation and response to requests for information.
• Assist with setting up meetings and maintaining conference room schedule and amin staff wall calendar
• Assist in taking meeting minutes
• Create/update Logbooks for various departments in health services
• Assist other Health Services staff as needed.
• Use best judgement to resolve any scheduling conflicts.
• Plan and organize daily workflow in coordination with supervisor and coworkers in order to meet deadlines and the needs of health services staff.

• Including but not limited to, other duties as assigned by direct supervisor, RN4 or HSM’s.
• Attend and assist with monthly meetings for Place Safety/Tabletop Drills and complete annual in-service training.
• Assist with supply ordering

• Ability to type a minimum of 40 words per minute.
• Intermediate word processing and spreadsheet skills.
• Two (2) years clerical experience.
• Handle stressful environments: Adapt to and positively handle the stress of a high-paced work environment.
• Multi-Task: Ability to multi-task, prioritize and complete work assignments in a fast paced, detail-oriented environment.
• Share information appropriately: Maintain confidentiality of information learned through position that is protected by Department of Corrections policy, federal and/or State law. Keep supervisor informed of need-to-know items; share complete and accurate information.
• Policies & procedures: Know, understand, and consistently demonstrate ability to follow all applicable agency policies, procedures, and guidelines related to custody and security. Stay current as policies and procedures change.
• Team player: Demonstrate the team approach to providing excellent customer service. Communicate effectively both internally and externally. Promote inclusiveness.

Foster a positive attitude: Demonstrate openness toward the ever changing social and cultural makeup of the workplace.

Work effectively with men and women of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.

Respectfully acknowledge people's differences and recognize these differences as important and valuable. Be culturally sensitive and appropriate. Respect and value diverse backgrounds and traditions.

• Experience working in an office or customer service position in a healthcare/services environment; knowledge of and/or ability to learn and understand medical terminology.
• Ability to create opportunities out of problems; think critically and resolve conflict in a professional and rational manner.

1. Cultivate an environment of integrity and trust: Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.

Respectful and inclusive interactions: Corrections appreciate and values individuals by promoting an inclusive and diverse environment, which encourages safety.

We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.

2. People's safety: Corrections believe in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.
3. Positivity in words and actions: At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.
4. Supporting people's success: Corrections is committed to our community – understanding individuals, instilling hope, embracing change, and providing opportunities.

• Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety & Act standards. Refer to WAC 296-842 to learn more.
• Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.

Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.

You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

• Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

(FOR RN POSITIONS) Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-U.

Step U is a longevity step and is typically gained six years after being assigned to Step T in your permanent salary range.

(FOR ALL OTHER NON WMS POSITIONS) Salary is based on experience and is determined at the time a final offer of employment is made. The salary range listed in the job posting includes Steps A-M.

Step M is a longevity step and is typically gained six years after being assigned to Step L in your permanent salary range.

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.