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Posted: January 12, 2026 (3 days ago)

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Office Assistant 3 - Environment - Environmental Protection - Kanawha Co.

State of West Virginia

Environment - Environmental Protection

Fresh

Location

West Virginia, 25305

Salary

$29,070 - $49,360

per year

Closes

January 28, 2026More State jobs →

Job Description

Summary

This job is for an office assistant in West Virginia's environmental protection department, where you'll handle tasks like receiving public complaints about environmental issues, entering them into databases, tracking their progress, managing mail and phone calls, and organizing documents and schedules.

It's a good fit for someone who is organized, good at communicating with people, and comfortable using computers for routine office work in a team-focused government setting.

The role offers great benefits and flexible schedules, but requires reliable attendance and passing an online skills assessment.

Key Requirements

  • Strong organizational skills to manage filing systems, track complaints, and handle mail distribution
  • Proficiency in data entry and database management, including using ERIS and ApplicationXtender (AX)
  • Excellent communication skills for answering multi-line phones, screening correspondence, and relaying information
  • Ability to coordinate with inspectors and regional offices to ensure complaint resolution
  • Experience with administrative tasks like scheduling meetings, processing travel requests, and reconciling purchases
  • Regular attendance and completion of an internet-based profile assessment for thinking, reasoning, and behavioral traits
  • Attention to detail for accurately recording spills, complaints, and indexing enforcement documents

Full Job Description

***This job opportunity is not in the classified service and is not covered by the WV Division of Personnel merit system.***


DEP2600115 Office Assistant 3

West Virginia Department of Environmental Protection

Division of Water and Waste Management; Environmental Enforcement; Water and Waste

Office Location: 601 57th Street, Southeast, Charleston, WV 25304

This position is classified exempt; therefore, does not fall under the classified service.


We welcome you to join our team where we value work/life balance and diversity.

We offer a great benefits package that includes 12 paid holidays, insurance and flexible benefits, ample annual and sick leave accrual, flexible work schedules, an Employee Assistance Program, Wellness Initiatives, an optional 457 defined contribution retirement savings plan and more.

Click here for more information on benefits

If you want to be a part of this innovative team, apply today.


Employee will be assigned to the Division of Water and Waste Management, Office of Environmental Enforcement. Under general supervision of the Regional Environmental Inspector Supervisor, employee will perform a wide variety of tasks to provide efficient office operation.

The employee’s main job duties include:

  • Receive complaints from the public via phone, email, letters, etc. and assigning the complaint to an inspector.
  • Enter complaints, including supporting documentation, in the ERIS database.
  • Will accurately record spill/complaints and relay to the proper personnel.
  • Track complaints handled by inspectors to ensure resolution, which may include coordinating with regional offices.
  • Upload/scan documents into the electronic document management system, ApplicationXtender (AX), and ensure proper indexing of enforcement documents.
  • Screen mail and respond to routine correspondence.
  • Serve as part of the Administrative Support team responsible for answering the Division’s multi-line telephone, taking calls and messages for staff, and conveying information to callers when possible.
  • Receive, sort, and distribute incoming and outgoing mail.

Additional duties, under general supervision are:

  • Schedule meetings and make reservations for staff.
  • Manages, maintains and utilizes a vital filling system for facility permits, inspections, correspondence, etc.
  • Preparation and initial processing of travel requests, expense accounts, requisition of office supplies, and reconcile purchasing card transactions.
  • Employee will perform other related duties as required.

Notes:

  • Qualifying applicants will be required to complete an internet based profile assessment to compare the applicant's thinking and reasoning skills, behavioral traits and the occupational interests against the traits determined to be important to the posted position.
  • Regular attendance is an essential part of this position.



Click The APPLY Link To Apply Online.


INSTRUCTIONS TO APPLICANT:


You must submit an application for each position of interest.


Your complete work history is used to qualify you for positions. Please be as detailed as possible and list all of your past employment in the Work Experience section of your application or you may attach it to your application with a resume.


If you have not previously submitted a copy of your official transcript or diploma, or licensure or training earned, you may attach it to your application or email it to applicantservices@wv.gov


If you have already submitted copies of these documents with other applications, please do not resubmit. You may contact Staffing & Recruitment at 304-414-1852 if you have any questions.


If you would like to be notified of jobs of this nature or in other categories, please complete our Job Interest Card

Qualifications

Training: Graduation from a standard high school or the equivalent.

Experience: Four (4) years of full-time or equivalent part-time paid experience performing routine office work.
Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience.

***Your complete work history is needed to qualify you for positions. Please be as detailed as possible and list all of your past employment.***


Check your resume before applying to catch common mistakes

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Posted on NEOGOV: 1/12/2026 | Added to FreshGovJobs: 1/13/2026

Source: NEOGOV | ID: neogov-wv-5193005