Motor Vehicle Dispatcher

Full Job Description

See below for important information regarding this job. To qualify for a Motor Vehicle Dispatcher, your resume and supporting documentation must support: A.

Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled.

To qualify at the GS-05 level, applicants must possess one year of specialized experience equivalent to the GS-04 level or equivalent under other pay systems in the Federal service, military, or private sector.

Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement.

Creditable specialized experience includes: Accepting requests for material pick-up and delivery, by telephone, radio, fax, or personal contacts.

Determining or assigning priorities of request and establishing schedule of performance. Identifying types of material to be moved and equipment needed to move the material.

Interpreting and adapting to established guidelines, policy, and regulations in pertaining to dispatching. B.

Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx.

If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation.

To qualify based on education in lieu of specialized experience, you must possess: 4 years above high school. C.

Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-05 and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages.

The total percentages must equal at least 100 percent to qualify an applicant for that grade level.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Major Duties:

• Serves as distribution center’s point of contact for all dispatching services.
• Central dispatcher and central point of contact for all external and internal customer calls directed to the distribution center for material pick-up and delivery services.
• Independently carries out all dispatching functions established by supervisor.
• Interprets policy and regulations in consonance with dispatching objectives.
• Determines and dispatches suitable vehicles for the request.
• Assigns the drivers priorities and makes the decision to consolidate requests when possible.