Medical Unit Clerk

Full Job Description

Riverside University Health System is currently recruiting for a Medical Unit Clerk to join the Mental Health Emergency Treatment team within the Behavioral Health facility in Riverside, California.

Under general supervision, the Medical Unit Clerk performs a variety of clerical and administrative duties in support of physicians, nurses, and other clinical staff assigned to the medical treatment area.

Key responsibilities include, but are not limited to: answering and directing phone calls; assembling and disassembling patient charts; completing and distributing assignment logs; processing incoming faxed referrals; obtaining, recording, and maintaining hospital census information; and performing filing duties.

The Medical Unit Clerk also requests supplies and maintains appropriate stock levels in the work area, provides end-of-shift reports to incoming Medical Unit Clerks, and ensures communication boards are current and accurate.

Additional duties include carrying out laboratory orders, referrals, and medical consults; scheduling medical appointments; arranging transportation for in-house patients; and assisting patients with placing phone calls.

Behavioral Health position info:

Schedule: 5/40, 3pm – 11:30pm, 8-hour shifts, rotating weekends
Location: 9990 County Farm Road, Riverside CA 92503

Differential: Evening shift differential of $1.30 per hour for your time worked between 6pm - 11pm, Night shift differential of $1.90 per hour for your time worked between 11pm - 6am.
Requirements:

• Previous clerical experience in a healthcare setting. Behavioral health experience preferred.

• Must be comfortable working overnight in behavioral health emergency and inpatient healthcare facilities.

• Candidate should have knowledge in medical terminology, preferably completed a medical assistant course.

• Must be able to read, write, and speak English proficiently.

• BLS certification is required issues by the American Heart Association

Meet the Team!Riverside University Health System – Behavioral Health is a leading provider of mental health and substance use services in Riverside County.

With a dedicated team of professionals, including psychiatrists, clinicians, peer specialists, and paraprofessionals, RUHS-BH serves over 45,000 individuals annually.

At RUHS Behavioral Health, you’ll join a compassionate and innovative team where your skills make a real difference. We offer opportunities for growth, collaboration, and meaningful impact.

If you’re passionate about advancing your career while improving mental health in Riverside County, RUHS Behavioral Health is the place for you!

For more information, please visit www.ruhealth.org/behavioral-health

Requirements

•Transcribes physician's orders from patient chart to the proper forms in preparation for verification by professional staff; answers telephone; takes and delivers telephone messages.

•Provides routine information as requested to staff, patients, visitors, and the public; greets patients and visitors; places calls to doctors, other medical units, and support units as directed.

•Tracks admissions, discharges, transfer, and room changes for census purposes; completes proper forms and records for patient admissions, transfers, discharges, examinations, and testing; may assemble, disassemble, update, and thin patient charts.

•Maintains unit files; runs errands and transports supplies, specimens, and other materials as needed; contacts or receives calls from hospital departments, hospitals, doctor's offices, or medical agencies to coordinate or schedule services for patients.

•Responds to established emergency procedures; assists in ordering stock supplies; may distribute mail, packages, and flowers to patients as necessary.

•May make clinic appointments for patients; may prepare birth certificates and identification bands as necessary; may perform incidental typing duties.

Qualifications

Experience: One year of experience in clerical work, preferably in an acute care setting. Either or the following may be substituted for the required experience:

Completion of 18 semester or 24 quarter units from a recognized college in secretarial sciences, office practice, business education, medical assisting, or a closely related field;Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, medical assisting, or a closely related field.

Knowledge of: Modern office practices and procedures, including filing and operating standard office equipment.

Ability to: Understand and follow oral and written directions; perform general clerical work and learn quickly the specific operations of a medical treatment unit; establish and maintain effective working relationships with the public and fellow employees; work effectively under stress and in emergency situations.

Other Requirements

Skill to: Type 45 net words per minute.

Additional Information

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

For specific questions regarding this position, contact Jesus Colin at JColin@rivco.org or (951) 955-0234.