Administrative Services Supervisor - RUHS Medical Center Contracts
County of Riverside
FreshPosted Jan 14
✓ Fresh Listing
Posted: January 14, 2026 (1 day ago)
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Medical Support Assistant (Office Automation)
Military Treatment Facilities under DHA
Department of Defense
Location
California
Salary
$46,533 - $60,494
per year
Type
Full Time
More Healthcare & Medical jobs →Closes
January 20, 2026
GS-4 Pay Grade
Base salary range: $30,286 - $39,372
Typical requirements: 1 year general experience. 2 years college or associate degree.
Note: Actual salary includes locality pay (15-40%+ depending on location).
Job Description
Summary
This job involves working as a front-line support in a naval medical center's nursing directorate, where you'll greet patients and visitors, schedule appointments, manage records, and assist nursing staff with paperwork and monitoring patient needs.
It's a good fit for someone with customer service experience in a healthcare or office setting, who is organized, detail-oriented, and comfortable using computers for tasks like document preparation.
Entry-level candidates with relevant education or volunteer work in similar roles would thrive here.
Key Requirements
- One year of specialized experience in greeting patients, scheduling appointments, and using office automation tools, or equivalent education (four years above high school in business, secretarial, or technical fields)
- Ability to receive patients and visitors in person or by phone as the initial point of contact
- Skills in maintaining electronic and paper patient records according to regulations
- Experience assisting nursing staff with forms for treatments, procedures, and surgery
- Proficiency in performing quality assurance monitoring on patient records using appropriate tools
- Knowledge of following unit procedures for scheduling and coordinating appointments
- U.S. citizenship required
Full Job Description
About the Position: This position is located at Naval Medical Center with the Directorate of Nursing, in San Diego, California.
This is a Direct Hire Solicitation Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes greeting patients in person or on the telephone; scheduling patient appointments or coordinating referral appointments; preparing documents or correspondence utilizing office automation tools.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).
OR Completed four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.
(Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.
To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages. Major Duties:
- Receive patients and visitors as the initial point of contact, in person or telephonically.
- Monitor nurse call system and advise appropriate staff of patient needs.
- Maintain all patients records, both electronic and paper, according to regulation.
- Assist nursing staff by initiating necessary forms needed for treatment, procedures, and surgery.
- Perform Quality Assurance monitoring, using appropriate tools regarding the completion and contents of the patient record.
- Follow specific unit standing operating procedure for scheduling and coordinating appointments
Check your resume before applying to catch common mistakes