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Posted: February 10, 2026 (8 days ago)

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Medical Support Assistant

Military Treatment Facilities under DHA

Department of Defense

Recent

Salary

$42,528 - $55,287

per year

Closes

February 20, 2026More DOD jobs →

GS-4 Pay Grade

Base salary range: $30,286 - $39,372

Typical requirements: 1 year general experience. 2 years college or associate degree.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves working as a support assistant in military health clinics in Hawaii, where you'll help patients by checking their insurance, updating their records, scheduling appointments, and providing information about clinic rules and locations.

It's a great fit for someone with customer service experience in a medical or office setting who enjoys helping people and is comfortable using computers for everyday tasks.

No advanced medical knowledge is needed, just reliability and good organization skills.

Key Requirements

  • One year of specialized experience using automated systems to track and maintain records
  • OR four years of education above high school in business, secretarial, or technical fields
  • OR a combination of qualifying education and experience totaling 100%
  • Ability to review patient insurance for eligibility
  • Proficiency in collecting, correcting, and updating patient information
  • Skill in using Microsoft Office for typing correspondence and reports
  • Experience coordinating and scheduling patient appointments

Full Job Description

About the Position: Serve as a Medical Support Assistant helping patients in one or more of Desmond T. Doss Health Clinics located at Schofield Barracks.

This is a Direct Hire Solicitation Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes using an automated information system to track and maintain information and records.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60.

Add the two percentages. Major Duties:

  • Review patients' insurance to determine eligibility for medical care/treatment.
  • Collect, correct and update patient information during each patient interaction.
  • Use Microsoft Office tools to type routine correspondence, progress reports, medical statements and memorandums.
  • Provide information regarding facility policies, procedures, and locations to patients, family members and staff.
  • Coordinate and/or schedule patient appointments with other medical specialty clinics/units.

Check your resume before applying to catch common mistakes

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Posted on USAJOBS: 2/10/2026 | Added to FreshGovJobs: 2/11/2026

Source: USAJOBS | ID: HSJG-26-12883810-DHA