Market Conduct Examiner

Full Job Description

This recruitment will remain open until April 3, 2026. The agency reserves the right to make a hiring decision at any time after the initial screening date on March 27, 2026. It is in the applicant’s best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Market Conduct Examiner position. This role is within the Company Supervision Division and is based out of our Tumwater Office.

We are an employer of choice! Here’s why:

At the Washington State Office of the Insurance Commissioner (OIC), we play a vital role in protecting consumers, the public interest, and Washington’s economy by ensuring the insurance marketplace operates fairly, transparently, and in compliance with the law.

A key part of that mission is making sure health insurance carriers build and maintain provider networks that give consumers meaningful access to health care services.

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

About these Position

The FPA3: Market Conduct Examiner supports the Market Conduct Oversight team in the Company Supervision Division, helping ensure insurers follow Washington State’s laws and regulations.

Your work will strengthen consumer protection by reviewing how companies operate, identifying compliance gaps, and supporting actions that promote fair and transparent practices in the insurance market.

A key focus of this position is evaluating insurer practices to ensure they meet regulatory standards and support consumers’ rights.

You will analyze operational processes, conduct detailed file reviews, and maintain a strong working knowledge of insurance laws and regulations to help identify patterns, support corrective actions, and elevate issues that may require further oversight.

Under the direction of the Chief Market Conduct Examiner, you will complete comprehensive, targeted, risk focused reviews within established timelines and maintain clear documentation of findings.

This vacancy is the result of an internal promotion, and the team is excited to welcome a new colleague who shares their passion for consumer advocacy and the role regulation plays in a fair insurance marketplace.

This position is well suited for someone who communicates clearly about complex topics, exercises sound judgment, and brings strong analytical skills to their work.

It’s an excellent fit for a collaborator who can also work independently, pays close attention to detail, and finds purpose in protecting consumers.

This recruitment may be used to establish a qualified pool of candidates for Market Conduct Examiner vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $5137 - $6906

Benefits & Perks

Requirements

The duties of the position include but are not limited to:

• Perform market conduct and market analysis activities by reviewing and analyzing company policies, procedures, records, and files

• Perform comprehensive, targeted, and risk focused market analysis and market conduct continuum activities within established timelines.

• Review insurer operational practices including claims handling, rating, policy administration, marketing practices, and underwriting, to determine compliance with applicable statues and regulations.
  

• Conduct document and file reviews to verify compliance with regulatory standards.

• Interpret and apply Washington State statutes and administrative rules when evaluating insurer practices and operations.

• Assess the scope and potential consumer impact of identified violations or compliance concerns.

• Maintain organized workpapers documenting exam procedures, reviews, and supporting documents as well as ensuring documentation is complete, accurate, and defensible for regulatory and legal review.

• Adapt and learn new databases, analytical tools and technology platforms that support risk assessment, market analysis, and regulatory oversight activities.

• Communicate and interact with internal and external stakeholders and entities at all organizational levels to obtain necessary information.

• Participate in the closing of work projects and ensures all documents are clear, verified, and complete.

• Participate in limited surveys and similar activities to enhance the agnecy understanding of current market cinduct policies in the marketplace.

Contact Us: To read more about this position and view all duties, please contact us at Recruitment@oic.wa.gov and add the requisition number 2026-02360 and add the job name to the subject line of your email.

Qualifications

Required Qualifications:

• Six (6) years of professional full-time work experience* in areas such as contract management, drafting and/or review of legal documents;regulatory examinations, regulatory compliance, or health care benefit plan design, distribution,or administration.

Academic Degree Equivalency Chart

Degree	Years of Relevant Experience Equivalency
Associate’s Degree	2 years of experience
Bachelor’s Degree	4 years of experience
Master’s Degree	5 years of experience

*A degree in public administration, business administration, law/legal studies, finance or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation, or a foreign equivalent may be substituted for relevant experience. Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report.


Required Knowledge,Skills and Abilities:

• Intermediate-level skills in Microsoft Outlook, Word,and Excel

Preferred/DesiredQualifications:

• MCM, FLMI, CIE, or AIE designations.
• Experience working for HMOs, HCSCs, Life and Annuityi nsurers, Disability insurers, or P&C insurers.
• Experience using auditing, analytics and cloud-based platforms such as TeamMate, ThoughtSpot and Snowflake.

Additional Information

• This position is represented by the Washington Federation of State Employees (WFSE).

State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder.

This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

If claiming veteran status, please send your DD 214 to Recruitment@oic.wa.gov with FPA3_2026-02360 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.

The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov.

Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.

If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.

Contact us: For inquiries about this position, please contact us at Recruitment@oic.wa.gov.