MISSION SUPPORT SPECIALIST (WORKFORCE MANAGEMENT)
Customs and Border Protection
Posted: April 13, 2026 (0 days ago)
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Customs and Border Protection
Department of Homeland Security
Base salary range: $41,966 - $54,557
Typical requirements: 1 year specialized experience at GS-6. Bachelor's degree with superior academic achievement or 1 year graduate study.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This entry-level government job involves helping to review and improve reports, budgets, and presentations for a finance team in U.S. Customs and Border Protection.
You'll organize data, ensure materials are clear and accurate, and support senior leaders with briefing documents.
It's a good fit for recent graduates or early-career professionals with strong analytical skills and attention to detail who want to work in federal finance and program support.
Organizational Location: This position is with the Department of Homeland Security, within U.S.
Customs and Border Protection, USBP Headquarters, Mission Support Directorate, Finance Division, location negotiable after selection.
Experience: You qualify for the GS-07 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Assisting with reviewing and improving program narratives, impact statements, and budget justifications Reviewing currently available quantitative/qualitative material and reports for accuracy, clarity, and coherency.
Organizing budget data into appropriate formats for senior management reviews Reviewing and developing briefing, presentation, and conference materials for supervisors and executive management; works to ensure information provided is accurate and concise NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the "Required Documents" section below for additional resume requirements.
Education Substitution: Successful completion of one year of full-time graduate education from an accredited college or university may substitute for the experience required at this level.
This education must demonstrate the skills necessary to do this job. Check with your school to determine how many credit hours comprise a year of graduate education.
If that information is not available, use 18 semester or 27 quarter hours. OR Superior Academic Achievement (SAA) may also substitute for the experience required at this level.
SAA is defined as a bachelor's degree from an accredited college or university with a grade point average of 3.0 or higher on a 4.0 scale, having a class standing in the upper third of a graduating class or major subdivision, or membership in a national scholastic honor society.
Combining Education and Experience: To combine your education and experience, you must convert each to a percentage, and then add the percentages.
The combined total of your percentage of education and experience must equal at least 100% in order to qualify.
If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3.
To calculate your percentage of graduate education, divide the number of graduate semester hours by 18.
To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience.
Add your percentages of education and experience. The two percentages must total at least 100%. More information on this qualification standard is located here. Are you qualifying based on education?
Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution.
Education must be from an institution accredited by an agency recognized by the U.S. Department of Education.
Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials.
Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members.
See https://www.accreditation.info/education-quality/usa-recognition.html for more information.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/17/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S.
Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.
During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.
For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.
Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.
If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.
Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.
government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.
government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.
Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible.
View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website.
To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position.
In addition, you must submit the supporting documents listed under the Required Documents section of this announcement. Major Duties:
This position starts at a salary of $50,460.00 (GS-7, Step 1) to $65,599.00 (GS-7, Step 10) with promotion potential to $116,362 (GS-12 Step 10).
Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. GS Salary: Visit this link to view the locality pay tables by geographic area.
If you do not see your geographic area listed, select the "Rest of United States" pay table.
Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
As a Management and Program Analyst you will serve as a junior analyst in a developmental capacity supporting USBP and Line-of-Business 1 with strategic resource management functions and activities.
Your typical duties will include: supporting higher graded analysts with crafting responses to budget taskers andinquiries; conducting quantitative analyses of currently available budget data; reviewing and developing resource management presentations and reports for senior management;evaluating policies to integrate PFD's Planning, Programming, Budgeting, and Accountability framework; assessing internal PFD processes for maximum effectiveness and efficiency.
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