Management & Program Analyst

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S.

Border Patrol, Border Patrol Headquarters - Strategic Planning and Analysis Directorate (SPAD) located in Washington, D.C.

Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Experience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Coordinating agency responses to oversight reviews, including planning information requests, consolidating information from multiple program offices, analyzing proposed findings, and drafting or reviewing management responses and corrective action plans.

Reviewing draft oversight reports and evaluations and reconciling with internal data and field practices to identify areas for improvement to achieve organizational objectives.

Managing a tracking system or database utilized for audits and inspections and monitoring the information to ensure progress against deadlines and milestones.

Conducting qualitative and quantitative analysis of program and operational data to ensure the accuracy and reliability of statistics and narratives used in responses to oversight entities and recommending process or control improvements to address identified discrepancies, vulnerabilities, or performance gaps.

Preparing and delivering briefings, issue papers, and talking points for senior officials to advise on responses to internal and external auditors and oversight bodies.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 03/27/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible.

View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement.

To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. Major Duties:

This position allows you to use your knowledge and experience performing a full range of administrative, research and analytical duties sensitive in nature and special assignments related to the missions and functions of the office.

This position starts at a salary of $143,913.00 (GS-14, Step 1) to $182,295.00 (GS-14, Step 10).

In this Management and Program Analyst role, you will become a key team member of Homeland Security individuals involved in serving as a subject matter expert and advisor responsible for regular analysis of internal and external policy and compliance related work products on a wide range of programs and activities requiring the application of qualitative and quantitative methods to assess, monitor, and ensure the accountability of complex agency processes and systems.

Typical work assignments include: Serving as a primary liaison with internal and external oversight entities, including the Office of Inspector General, the Government Accountability Office, and other oversight entities, working with all levels of management within U.S.

Border Patrol and CBP to gather information, analyze data, and prepare coordinated responses to requests for information, audits, inspections, and evaluations.

Reviewing and analyzing draft reports and related work products from oversight entities, coordinating with U.S.

Border Patrol subject matter experts to develop and consolidate editorial, factual, and sensitivity comments and to establish and articulate the official agency position before final reports are issued.

Managing and updating the division's tracking systems to capture and monitor the status of requests for information, audit and inspection reports, recommendations, and associated corrective actions, ensuring that critical deadlines are met and promptly advising leadership of any delays, risks, or emerging issues.

Validating the accuracy, completeness, and consistency of data contained in statistical and narrative reports that are used to respond to oversight inquiries and to inform agency decision-making, ensuring that information reflects current U.S.

Border Patrol policies, practices, and operational realities. Representing U.S.

Border Patrol in meetings and engagements at CBP and DHS levels related to oversight activities; preparing and briefing subject matter experts and leaders to effectively interact with auditors and reviewers; and developing strategic messaging and talking points on high-visibility issues with significant internal and external implications for U.S.

Border Patrol operations. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.

Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.