Management and Program Analyst

Full Job Description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.

As an Management and Program Analyst, you will perform a wide range of administrative and analytical duties in support of the intake and processing of immigration applications and petitions.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 03/20/2026.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service.

The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 03/20/2026. Application Limit: This vacancy is limited to the first 100 applications received.

All applications received prior to midnight 11:59 PM (ET) of the day the application limit is reached will be accepted and considered.

If the application limit is not reached by the closing date of the announcement, all applications received during the open period will be considered.

Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached, if applicable.

If you choose to edit your application after it has been submitted, it will be removed from consideration until you re-submit your application.

The date your application is last submitted will be used to determine whether you meet the cut-off criteria.

GS-09: You qualify at the GS-09 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-07 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the following duties: Contributing to the development of background information for studies.

Conducting document research, compiling and charting statistical data, and summarizing information for inclusion in final reports.

Executing designated portions or segments of projects to identify and recommend solutions to issues.

OR You may substitute a Master's degree or two (2) full years of graduate education leading to such a degree in any field, or a J.D. or L.L.B.

degree for experience required at the GS-09 grade level.

Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position.

Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours.

GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-09 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the following duties: Assisting with studies to identify, analyze, and resolve issues and improve program operations.

Using analytical techniques and statistics to assess the efficiency of management processes, systems, and support programs.

Developing short and long range goals and objectives to support the organizations mission.

OR You may substitute a doctoral degree (PhD or equivalent degree) or three (3) full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M.

if related for experience at the GS-11 grade level or such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position.

Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.

GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-11 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the following duties: Conducting studies, analyzing findings and making recommendations to resolve issues and improve program operations.

Conducting detailed analyses of complex functions and work processes. Planning and designing major programs and projects to improve efficiency and meet organizational goals.

Supporting the development and evaluation of policies and recommending actions to achieve program objectives and improvements.

Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 03/20/2026.

Your resume will be used to determine your qualifications for the position advertised in this announcement.

Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education.

Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.

To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point.

Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience.

Your application will be rated and ranked based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g.

June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position.

Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history.

This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer service. Major Duties:

• Organizational Location: This position is located in the Department of Homeland Security, U.S. Citizenship and Immigration Services, within the Management Directorate, Intake and Document Production and are assigned based on the need of the agency.
• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Perform management studies and analyses of applications that support the processing of immigration and citizenship benefit requests.
• Interpret complex guidance materials and analyze the intent and meaning of related concepts.
• Prepare detailed written reports regarding process improvement activities and accomplishments.
• Provides technical assistance and direct support to OIDP and field office management staff on a variety of matters relating to the application of planning systems and management programs to meet mission requirements.
• Manage program planning through briefings, presentations, and conferences for supervisors and executive management.
• Plans, organizes, creates, and provides training for managers, supervisors, and analysts on all aspects of quality control and sampling for the assigned program areas.