Human Resource Specialist (Project Management)
Customs and Border Protection
Posted: March 24, 2026 (2 days ago)
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U.S. Secret Service
Department of Homeland Security
Location
Washington, District of Columbia
Salary
$85,447 - $133,142
per year
Type
Closes
Base salary range: $62,107 - $80,737
Typical requirements: 1 year specialized experience at GS-10. Ph.D. or equivalent doctoral degree, or 3 years graduate study.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves working in the U.S.
Secret Service's planning office to research and analyze programs, provide data-backed recommendations, and support strategic decisions that help the agency succeed in its mission.
You'll evaluate operations, spot potential problems, and suggest ways to improve efficiency and effectiveness.
It's a good fit for someone with experience in research, policy analysis, or program evaluation who enjoys using data to solve organizational challenges in a government setting.
Joining the Secret Service, Office of Strategy, Planning, and Innovation, will allow you to coordinate with all offices and governing bodies to ensure the Secret Service's decision making is supported with unbiased data-driven solutions to ensure mission success.
For definitions of terms found in this announcement, please click here.
To be considered qualified for this position you must meet the following qualification requirements for the respective grade level in which you are applying.
You qualify for the GS-11 level (starting salary 85,447.00) if you possess one year of specialized experience equivalent to the GS-9 level performing duties such as: Performing research to develop studies that analyze findings related to organizational programs; Evaluating program operations relevant to departmental policies and making recommendations; Supporting strategic planning activities by providing advice and recommendations for improvement and identifying potential issues in program development; Contributing to assessments of emerging capabilities that may enhance operational effectiveness.
OR A Ph.D.
or equivalent doctoral degree, LL.M., or 3 full years of progressively higher-level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR A combination of education and experience may be used to qualify for this position if the computed percentage of the requirements is at least 100%.
To compute the percentage of the requirements, divide your total months of experience by 12.
Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.
You qualify for the GS-12 level (starting salary $102,415.00) if you possess one year of specialized experience equivalent to the GS-11 level performing duties such as: Leading and directing research efforts to design intricate studies regarding organizational programs; Making recommendations to improve program effectiveness and efficiency; Coordinating and leading the development and evaluation of program policies and regulations; Leading various aspects of the strategic planning process.
Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying).
Time-In-Grade requirements also apply to current competitive service employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
NOTE: All current or former Federal employees must provide a copy of their SF-50, "Notice of Personnel Action" that indicates proof of status and time-in-grade eligibility.
The SF-50 must include your position, title, series, grade, step, tenure (1 or 2), and type of service (Competitive or Excepted). You may need to submit more than one SF-50 to comply.
The qualification requirements listed above must be met by the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Major Duties:
The selectee will serve as a Management and Program Analyst in the Office of Strategy, Planning, and Innovation, within the Emerging Capabilities Assessment Division, Enterprise Policy Division, and Enterprise Strategy Division.
Typical work assignments include: Analyzes data generated from systems and organizes the information in the form of data dashboards, comprehensive reports, briefs, or presentations that informs managers of a solution or recommendation Conducts reviews of technical or foundational documents such as policies, procedures, federal laws, or regulations; utilizes software (i.e.
Excel, Tableau) to organize, analyze and present data using formulas, codes or other established data analysis techniques.
Provides stakeholders with clear, evidence-based solutions and recommendations to support strategic decision-making Develops technically authoritative documents and information products that support recommendations or solutions in a convincing manner Apply for this exciting opportunity to help enhance the effectiveness and efficiency with which the Secret Service fulfills its assigned functions and responsibilities.
This Management and Program Analyst position starts at a salary of $85,447.00, GS-11, step 1, with promotion potential to $158,322.00 GS-13 step 10.
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