Management Analyst

Full Job Description

The incumbent serves as the Management Analyst (Compliance) reporting to the Compliance Officer.

The Management Analyst (Compliance) is responsible for program functions to include compliance education and training, compliance committee, internal reporting and communications, auditing and monitoring, investigation and response for a highly affiliated, tertiary care, 1A complexity health care delivery system.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/24/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS 09 position you must have served 52 weeks at the GS 07.

For a GS 11 position you must have served 52 weeks at the GS 09.The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: GS-09 Grade Level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization.

Specialized experience includes: Collecting and organizing compliance-related data under close supervision; Assisting in basic audits and preparing draft reports; Knowledge of VA directives, regulations, policies, and procedures; ability to apply qualitative and quantitative techniques; skill in communication and data analysis; understanding of healthcare programs.OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B.

or J.D., if related. (TRANSCRIPT REQUIRED). OR, Combination: Applicants may also combine education and experience to qualify at this level.

You must have a combination of specialized experience and education beyond graduate level.

(TRANSCRIPT REQUIRED) GS-11 Grade Level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization.

Specialized experience includes: Conducting audits, reviews and analyzes clinical and administrative processes; Analyzing a variety of audits, reports and databases representing processes that impact access for Veterans; Identifies, documents and reports non-compliance with established policies and procedures; Developing recommendations and corrective action plans to improve the effectiveness, efficiency, and appropriateness of practices and resolves substantive problems pertaining to work operations, effectiveness, and efficiency; Develop and deploy systems of internal monitoring to identify potential organizational risks; Preparing recurring and nonrecurring data reports; Research reporting errors and selects proper corrective action; Prepare graphs that depict and summarize data; prepare reports for leadership regarding identified risks and makes recommendations for corrective action; recommend changes to facilities policies and procedures; Make presentations and authors reports to executive leadership regarding data analysis and recommendations.

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D.

or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

(TRANSCRIPT REQUIRED) OR, Combination: Applicants may also combine education and experience to qualify at this level.

You must have an combination of specialized experience and education beyond graduate level.

(TRANSCRIPT REQUIRED) Preferred experience: Experience performing advanced data analysis using VA analytic systems: Experience with SQL, VSSC, Pyramid Analytics, VISN level dashboards, or VistA/VA FileMan extraction to produce validated reports, automate data processes, or identify risk trends.

Valid State Driver's License (Justification): The PD requires occasional travel across Austin, Temple, Waco sites, indicating the incumbent must be able to obtain and maintain a valid Texas Driver's license to operate a government vehicle, and may transport PHI during travel.

This is essential to perform core duties upon entry (site visits, investigations, audits, committee participation) and cannot be readily acquired after appointment without delaying mission needs.

Advanced skill in analyzing and automating healthcare compliance data using VA analytical systems (e.g., VSSC, Pyramid Analytics, VISN monitors, VistA/VA FileMan).

Justification: The position spends 90% of duty time performing complex data analysis, creating macros, extracting data from VistA/VA FileMan, and preparing executive-level reports that support compliance monitoring and corrective actions.

Higher level proficiency directly enhances accuracy, timeliness, and the organization's ability to detect and mitigate compliance risks.

You will be rated on the following Competencies for this position: Accountability, Attention to Detail, Computer Skills, Customer Service, Data Management, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, Teamwork, and Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work.

Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site.

Incumbent may carry and lift light items weighing less than 15 pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Major duties include but are not limited to: Assists the Compliance Officer in the formulation of major professional policies and procedures through completed staff studies, specific recommendations and professionally developed reports.

Participates in systematic reviews of services. Assists in developing, implementing or coordinating the implementation of corrective action resulting from such reviews.

Establishing standards of a professional/administrative nature to improve program, services, operations, and facilities at all levels of the organization.

Assists the Compliance Officer in quality improvement programs.

Will be assigned special projects and additional tasks by the Compliance Officer and the management team which are of major importance for the facility's overall mission.

Conducts audits, reviews and analyzes clinical and administrative processes. Analyzes a variety of audits, reports and databases representing processes that impact access for Veterans.

These include but are not limited to scheduling accuracy, scheduling backlog, consult management, use of Veterans Choice List (VCL), utilization and documentation of Non-VA Care (NVC), clinical wait times, no show reports, clinic cancellation reports, workload productivity reports, panel size, telephone data, wait lists, and registration accuracy.

Develops recommendations and corrective action plans to improve the effectiveness, efficiency, and appropriateness of practices and resolves substantive problems pertaining to work operations, effectiveness, and efficiency.

Develop and deploy systems of internal monitoring to identify potential organizational risks. Develops macros that compute and automate data acquisition and handling.

Prepares recurring and nonrecurring data reports. Research reporting errors and selects proper corrective action.

Compiles and analyzes reports from varied sources which may require writing VA FileMan codes to extract information from VistA.

Resolves discrepancies in data relying on general code of health care delivery in the VA, population characteristics, and nuances of ICD-9/10 coding. Prepares graphs that depict and summarize data.

Analyzes data utilizing VHA Support Service Center (VSSC), Pyramid Analytics, VISN 17 Data Monitor, and other nationally recognized data sources to identify potential risks to the organizations.

Conducts and coordinates investigations in areas of concern and specific non-compliance with VHA directives.

Monitors compliance and ensure the integration of the Office of Inspector General Reports and Guidance.

Establishes procedure for data validation to ensure accurate, timely and consistent submission of data.

Participate in VISN and national conference calls to stay abreast of current trends nationwide and to identify national issues that could impact local compliance.

Contact staff to address concerns regarding medical system compliance with issues impacting access.

Make presentations and authors reports to executive leadership regarding data analysis and recommendations. Incumbent completes additional duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.

Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday 7:30 - 4:00 or 8:00am -4:30pm Compressed/Flexible: Available Virtual: This is not a virtual position.

Telework Eligible: Ad hoc Only Position Description/PD#: Management Analyst/PD00820O and PD01236O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Approved