Management Analyst

Full Job Description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.

As a Management Analyst (Human Resources), you will provide technical and consultative expertise to OCON leadership in the areas of staffing and position management and perform a variety of functions in support of human resources information systems, data retrieval and staffing analysis.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 03/11/2026.

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service.

The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 03/11/2026.

GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position.

You must have experience performing the following duties: Advising in Human Resource related functions such as recruitment and placement, benefits and retirement, classification, or payroll for personnel including a full range of personnel and payroll issues.

Experience in communicating orally in varying degrees, to possibly include presentations, briefings, conferences, training, phone calls, and customer service.

Using analytical tools and troubleshooting skills to conduct studies of employee/organizational efficiency and productivity and recommends changes in improvements in organization and staffing.

Collaborating with team members and customers to accomplish goals and tasks in a timely fashion.

Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 03/11/2026.

Your resume will be used to determine your qualifications for the position advertised in this announcement.

Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education.

Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.

To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point.

Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience.

Your application will be rated and ranked based on your responses to the online questions.

Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g.

June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position.

Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible.

Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history.

This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer service. Major Duties:

• Organizational Location: This position is located in the Department of Homeland Security, U.S. Citizenship and Immigration Services, within the Office of Contracting and are assigned based on the need of the agency.
• Advises on program staffing; recommends changes in methods, procedures, and techniques to improve baseline measures.
• Conducts studies of employee, organizational efficiency, productivity and recommends changes in improvements in organization and staffing.
• Provides expert advice to management on recruitment and placement, benefits retirement, classification, and payroll for personnel regarding a full range of personnel and payroll issues.
• Prepares project papers and staff reports and organizes/delivers briefings to managers to promote understanding and acceptance of findings and recommendations.
• Reviews newly issued regulations or directives to ascertain their impact on program areas.
• Participate in planning and development of business strategies and recommends internal procedure changes.