Management Analyst 1

Full Job Description

We are looking for a skilled and detail-oriented Management Analyst 1 to join our vibrant team within the Department of Transportation (PennDOT), Bureau of Office Services.

In this position, you will be responsible for developing, maintaining, and enhancing procedures and processes related to various forms, publication systems, and associated programs for PennDOT.

The ideal candidate will possess strong analytical abilities, meticulous attention to detail, and effective communication skills to work with both internal and external customers.

If you are a proactive problem solver eager to advance your career in a collaborative setting, we invite you to apply today and play a crucial role in our mission to provide outstanding services.

Requirements

As a Management Analyst 1, you will be responsible for developing, maintaining, and improving all procedures and processes pertaining to forms and publications systems as well as other related programs for PennDOT.

The primary focus for this position is on Driver Licensing (DL) Forms, Motor Vehicles (MV) Forms, Bureau of Office Services (OS) Forms, DCNR Forms, PennDOT Transportation Maps, Tourism Directional Cards, and DVS Customer Survey Cards, but may include other complex graphics, layouts, and visual systems.

Additional tasks include providing oversight for the statewide management, security, accessibility and posting of the department's electronic materials; coordinating production and distribution of all printed materials at the Department of General Services (DGS) warehouse; and conducting periodic reviews of assigned documents using operational, usage, and design analyses to recommend changes in policy, procedures, and practices that will positively impact creation, printing, publishing, and distribution of documents. You will review new and proposed forms and publications to determine conformance with Commonwealth and department standards, making recommendations to revise as needed.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours/week
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as an Administration and Management Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) performing technical management analysis work; or
• One year of experience in technical management analysis work, and a bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.