Management Analyst 1 - Program Management

Full Job Description

Are you skilled in problem-solving and experienced in collaborating across departments to improve operational efficiency? The Department of Transportation (DOT) is actively seeking a Management Analyst 1 to perform both routine and complex analyses for the development of technical reports and systems related to driver licenses and motor vehicle information technology. This position requires evaluating business needs, developing effective reporting tools, and suggesting process enhancements within the Data Service Section of DOT’s Information and Fiscal Services Office. Seize this exceptional opportunity to become a part of our dynamic team by applying today!

Requirements

In this position, you will assess the needs and requests for reports and data while collaborating closely with operational managers across all levels of Driver and Vehicle Services. Your role will involve providing insights and recommendations for process enhancements, leveraging data and reporting tools to streamline business operations. You will identify opportunities for automation to minimize manual tasks and improve output quality.

Additionally, you will handle complex and analytical reporting tasks, taking on project leadership responsibilities related to the development and utilization of reports for driver license and motor vehicle technology systems. To create effective reports, you will gather essential background information, which may involve interviewing employees and managers from various operational sectors. Utilizing your problem-solving skills, you will work with business areas to propose improvements that enhance operational efficiency by capturing relevant data and equipping operational managers and executive staff with effective reporting tools.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 75 hours bi-weekly
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time, hybrid after 30 days of employment.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as an Administration and Management Trainee performing technical management analysis work; or one year of experience in technical management analysis work, and a bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.