LTSS Provider Training Specialist (Term Limited)

Full Job Description

STATE OF COLORADO RESIDENCY REQUIRED AT TIME OF APPLICATION

NOTE: This announcement may be used to fill multiple openings.

This is a term-limited position funded through 9/30/2027.

Envision Yourself Working at HCPF

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Department of Health Care Policy & Financing (HCPF) oversees and operates Health First Colorado (Colorado's Medicaid Program), Child Health Plan Plus (CHP+), and other state public health programs for qualified Coloradans.

Our mission is to improve health care equity, access and outcomes for the people we serve while saving Coloradans money on health care and driving value for Colorado.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

As part of the State of Colorado, HCPF offers a competitive benefits package:

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans

• Medical, Dental, and Vision insurance coverage

• Automatic Short-Term and Optional Long-Term Disability Coverage

• Life and AD&D Insurance

• Flexible Spending Accounts (FSAs)

• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)

• 11 Paid Holidays Annually and Accrued Annual and Sick Leave

• Accrued Sick Leave for State of Colorado Temporary Employees

• Flexplace and Flextime work arrangements

• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

• Free RTD EcoPass to all eligible State Employees

• Reduced college tuition through CSU Global

• Credit Union of Colorado Membership Eligibility

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs.https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

We are looking for a for a LTSS Provider Training Specialist for the Office of Community Living (OCL)!

We are onboarding new employees using a hybrid approach. The Department supports flexible work arrangements.

Depending on the business need and description of the position, we have options that range from hybrid to full-time in the office.

Specific discussions about the schedule will be discussed during the offer stage.

**Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment.**

Requirements

Brief Job Summary

The Training Specialist IV is a senior-level role responsible for designing and implementing statewide training strategies for Long-Term Services and Supports (LTSS) providers in Colorado. This position leads the development of curriculum, training systems, and certification materials to ensure providers understand programs, benefits, and transition services. It combines instructional design, stakeholder engagement, technical assistance, and compliance oversight (including ADA/508 standards). The role also serves as a liaison for the Learning Management System (LMS), supports providers through training and technical assistance, and collaborates with subject matter experts to ensure accurate, high-quality training aligned with policy and program requirements.

Key Duties and Responsibilities

Training Design and Development

• Design and implement statewide LTSS provider training strategies, systems, and processes

• Analyze audit findings, stakeholder feedback, technical assistance trends, and quality improvement outcomes to identify training needs

• Provide recommendations to leadership on training priorities, timelines, and expected outcomes

Instructional Design & Content Development

• Develop and maintain curriculum aligned with program rules and federally approved waiver agreements

• Create web-based training using tools such as Articulate Storyline 360, Camtasia, Audacity, Microsoft Office, and Google Suite

• Apply graphic design and adult learning principles to training materials

• Develop and maintain certification exams tied to training content

Training Delivery

• Coordinate and deliver training to LTSS providers (including TCAs, LCAs) and community partners

• Develop instructor-led training for both in-person and virtual delivery

• Tailor training approaches to meet diverse audience needs

Stakeholder Engagement & Collaboration

• Engage stakeholders and subject matter experts to design and validate training content

• Coordinate with contractors on technical development of training materials

• Serve as liaison with the Department of Human Services (DHS) Staff Development Division (SDD) for LMS management

Learning Management System (LMS) Administration

• Manage LMS functions including uploading training content, ensuring accessibility, and troubleshooting user issues

• Ensure all materials meet Department standards and are LMS-compatible

Technical Assistance & Communication

• Provide technical assistance to stakeholders via multiple communication methods

• Coordinate responses to policy and procedural questions with subject matter experts

• Track and address frequently asked questions and provide statewide guidance

• Lead or support stakeholder meetings and Technical Assistance Calls

• Develop and disseminate communications related to transition services

Compliance & Accessibility

• Ensure all training materials comply with ADA and Section 508 accessibility standards

• Maintain quality assurance across all training deliverables

Qualifications

RESIDENCY REQUIREMENT:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

Training Specialist IV H4I4XX
This is a term-limited position funded through 9/30/2027.

MINIMUM QUALIFICATIONS:

There are two ways to qualify for this position:

Option 1:

Experience Only:

Seven (7) total years of professional experience in instructional design, including ADA compliance, experience managing Learning Management Systems, and adult learning theory and e-learning training development.

Option 2:

Education and Experience:

Bachelor's degree from an accredited institution in Business Administration, Health Care Administration, Public Policy or a field of study related to the work assignment

AND

Three (3) total years of professional experience in instructional design, including ADA compliance, experience managing Learning Management Systems, and adult learning theory and e-learning training development.

Appropriate education will substitute for the required experience on a year-for-year basis. Relevant education will be calculated as the following:

• An associates will count as two years of experience

• A bachelors will count as four years of experience

• A masters degree will count for six years of experience

• A doctorate or juris doctorate degree will count for seven years of experience

Note: Per the Job Application Fairness Act, you may redact information that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution on your transcripts.

PREFERRED QUALIFICATIONS

• Prior state experience;

• Experience developing system/technical training courses for adult learners using various modalities including advanced experience developing training for adult learners specifically using Articulate Storyline 360 and its applications;

• Experience gathering and analyzing data to produce reports based on the findings;

• Experience with Long Term Services and Supports; Home and Community Based Services Provider Agencies, Public Policy and Medicaid programs;

• A graduate degree in Instructional Design (or related focus) OR additional work experience above the minimum requirements specific to instructional design, training.

SKILLS TO PROMOTE SUCCESS

• Creativity and innovation including the ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to present materials;

• Strong instructional design consultation skills used to obtain training needs assessment information from policy staff and other stakeholders;

• Ability to set and prioritize workload, develop a work plan with tasks, time frames, milestones, resources, and dependencies;

• Strong communication skills, verbal and written; and

• Ability to be self-motivated and self-directed, while possessing the ability to work in a team environment.

DEFINITION OF PROFESSIONAL EXPERIENCE: Work that involves exercising discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

CONDITIONS OF EMPLOYMENT

• All positions at HCPF are security sensitive positions and require that the individuals undergo a criminal record background check as a condition of employment.

• Employees who have been disciplinary terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative.

This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Additional Information

How to Apply (PLEASE READ CAREFULLY)

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process.

Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

Comparative Analysis Process

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position.

Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview.

Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email.

Failure to submit properly completed documents by the closing date will result in your application being rejected.

ADAAA Accommodations: The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply.

The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them.

Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department of Health Care Policy & Financing is committed to the full inclusion of all qualified individuals.

As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Anupreet Kaur, at anupreet.kaur@state.co.us.

The Department of Health Care Policy & Financing does not offer sponsored visas for employment purposes.