Library Clerk
City of Santa Clara
FreshPosted Mar 25
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Posted: March 24, 2026 (2 days ago)
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LIBRARY TECHNICIAN
Commander, Navy Installations Command
Department of the Navy
Location
Illinois
Salary
$18 - $18
per hour
Type
Full-Time
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Job Description
Summary
This job is for a library technician at a Navy base in Illinois, where you'll handle front desk tasks like checking out books, helping patrons with computers and equipment, and keeping the library running smoothly, while also supporting events and programs.
It's ideal for someone who enjoys customer service, works well with technology, and thrives in a team setting on a military installation.
No advanced degree is needed, just practical experience in library operations or similar roles.
Key Requirements
- Knowledge of basic library operations, including circulation and front desk duties
- Familiarity with Navy MWR Library mission and other Morale, Welfare, and Recreation programs
- Proficiency in technology devices, software applications, and Microsoft Office
- Strong customer service skills for assisting patrons and resolving issues
- Ability to communicate effectively orally and in writing, including public speaking
- Capability to work independently and as part of a team
- Basic skills in typing, reading comprehension, and math
Full Job Description
This position is located within Fleet and Family Readiness Program, Mid-Atlantic Fleet and Family Support Program for Naval Training Center, Great Lakes at Great Lakes, Illinois.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position.
Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: - Knowledge of basic service operations for libraries.
- Knowledge of Navy MWR Library's mission. - Knowledge of other MWR programs and their purpose. - Knowledge of front desk library operations that include library circulations.
- Knowledge of technology devices and software applications. - Skill in providing excellent customer service.
- Skill in the use of technology devices and software applications to include Microsoft Officeapplications. - Skill in typing. - Skill in reading comprehension and basic math.
- Skill in public speaking.- Ability to work independently and as part of a team. -Ability to communicate both orally and in writing. Major Duties:
Duties include but not limited to: Library Front Desk / Customer Service Support (75%) - Welcomes patrons into the program area/library and ensures that patrons are authorized to uselibrary equipment and facilities.
- Registers library users so that these patrons may borrow library materials.
- Circulates library materials to patrons (checking library materials in and out) by using HQ approvedIntegrated Library Systems (ILS) software.
- Removes items from the book drop daily and clears these items from patron accounts. - Reports high circulation items which are in poor condition or missing to supervisor.
- Compiles weekly overdue reports and calls patrons regarding overdue items from report findings torequest that materials be returned. Reports overdue materials issues to supervisor for resolution.
- Completes weekly, monthly and quarterly program and collection usage reports.- Assists with processing interlibrary loan requests. - Re-shelves new and returned library materials.
- Responds to routine and non-technical requests for information and questions to access, identifyand/or locate virtual and physical library materials. - Assists with collection weeding projects.
- Assists with patron computer usage and troubleshoots minor hardware and software issues.
- Assists patrons with library equipment such as printers, copiers, computers, projectors, makerspaceand gaming devices.
- Maintains a knowledge of current and upcoming library programs so that the incumbent mayrecommend these programs to patrons.
- Maintains a knowledge of other MWR programs so that the incumbent may recommend theseprograms to library patrons. - Maintains library book displays.
- Ensures that library print marketing materials are current and well-stocked in targeted areas on base(fitness, galleys, medical support offices, and NEX are examples).
- Maintains knowledge of other programs' point of service for library program in acollocated areas, ensuring patrons receive assistance from all MWR front desk team members.
- Sorts mail and checks magazines and newspapers as necessary. - Informs leadership and library teammates when supplies are getting low and need reordering.
- Ensures cleanliness of the library building or designated space through general housekeeping such asdusting and vacuuming. - Completes required military and library trainings on time.
- Promotes customer service awareness and demonstrates excellent customer service to allprofessional and patron contacts.
Library Program Support (25%) - Assists library programmers with program preparations to include craft and decoration preparations.
- Assists library programmers with program execution to include set-up, tear-down, and presentationsupport. - Assists program marketing by participating in library outreach activities.
This may include takingthe lead in presenting library program information to different commands and at installationcommunity functions.
- Researches current library program trends and recommends popular library programs to libraryleadership.
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