General Business & Industry Supervisor - Bangor Plaza
Commander, Navy Installations Command
FreshPosted Feb 5
✓ Fresh Listing
Posted: February 4, 2026 (2 days ago)
This job was posted recently. Fresh listings typically have less competition.
L&I IT BUSINESS ANALYST - SENIOR/SPECIALIST, Internal Only
State of Washington
Dept. of Labor & Industries
Location
Washington, 98504
Salary
$92,760 - $124,752
per year
Type
Internship
More IT & Technology jobs →Closes
February 11, 2026More State jobs →
Job Description
Summary
This senior-level IT business analyst role within Washington's Department of Labor & Industries involves leading complex projects to analyze technology needs, gather requirements from stakeholders, and recommend solutions that help manage the agency's IT spending and operations efficiently.
The job focuses on bridging business goals with IT systems, including cost analysis, process improvements, and training, all while working independently on multiple initiatives.
It's ideal for experienced internal L&I employees with strong analytical skills, leadership abilities, and a background in IT who enjoy solving high-impact problems for government services.
Key Requirements
- Four years of education in computer science, information technology, or a related field
- Expert-level experience in business analysis, including eliciting, documenting, and managing business, system, and functional requirements
- Proven ability to conduct in-depth current and future state systems analysis, identify needs, and provide alternative solutions
- Strong skills in stakeholder engagement, requirements gathering, and leading cross-functional teams
- Experience in project coordination, including planning, scoping, resourcing, and applying project management principles
- Knowledge of technology solutions, integrations, cost analysis models, and total cost of ownership for IT investments
- Ability to support vendor solutions like cloud providers, SaaS, and COTS, including testing and training
Full Job Description
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability
*Please note: This opportunity is only available to current L&I employees*
About the Team:
Under Department of Labor and Industries (L&I) Chief Information Officer (CIO), Technology Business Management (TBM) serves as the industry standard for operating Information Technology (IT) like a business.
The L&I TBM Program is responsible for managing, monitoring, tracking and reporting all IT expenditures for the agency.
Including establishing governance, policies, standards, practices, and processes needed to monitor IT investments on an ongoing basis.
Overall, the TBM Program provides IT cost transparency to L&I agency's executive leaders, business stakeholders, WaTech, the Washington State Office of Financial Management (OFM), the state legislature, and others external to the agency.
This transparency not only provides insight into the agency's IT spending but also allows the agency to make business decisions pertaining to its IT investments.
About the Role:
This Business Analyst performs activities and processes with autonomy and independent judgment for multiple projects at the same time.
If chosen for this role, you will use your expert level technical knowledge and skills to analyze, design, and create solutions that resolve highly complex issues with high impact to internal and external customers.
You will provide leadership and guidance to peers and less experienced staff within the IT Division including the TBM program, and will be a crucial facilitator and subject matter expert within L&I.
Requirements
Some of what you'll do:
- Lead subject matter experts through business analysis tasks to identify, document, and manage requirements using business analysis best practices.
- Conduct business analysis on technology solutions and their integrations, documented in a cost analysis model to support the agency’s decisions based on application health, contingencies and total cost of ownership.
- Lead and manage requirements gathering, stakeholder engagement, documentation and continuous improvement.
- Elicit and Document Business Requirements, System Requirements and Functional Requirements for business and system enhancements, work requests from system failures, new legislation, and other sources of change.
- Lead in-depth current state and future state systems analysis, identify and document agency needs, and provide alternative solutions and recommendations.
- Participate in project planning, project governance and the application of project management principles, methods, and practices assigned projects and initiatives.
- Conduct research and provide analysis to support business and IT decision making.
- Project Coordination including planning, resourcing, scoping, and managing IT project deliverables.
- Support Vendor Solutions, such as a Cloud Provider, Software as a Service (SaaS) & Custom off the Shelf (COTS)
- Develop and deliver business process and system training.
- Lead project team in full testing process from planning through execution and user acceptance testing.
- And much more!
Qualifications
Required:
- Four (4) years of education in computer science, information technology, or a closely related field and a minimum of four (4) years of direct and consecutive IT experience*.
- Two (2) years of education in computer science, information technology, or a closely related field and a minimum of six (6) years of direct and consecutive IT experience*.
- Eight (8) years of direct and consecutive IT experience* working full-time in a professional IT environment.
*Note: Education may substitute year for year for experience up to four (4) years for a bachelor’s degree and up to two (2) years for an associate’s degree in computer science, information technology, or a closely related field.
AND
•The ability to take action to learn and grow.
•The ability to take action to meet the needs of others.
Desired:
- Certified or professional level certification as a business analyst from a recognized accrediting body (e.g. International Institute of Business Analysis (IIBA) or other).
- One (1) year of experience supporting cloud systems or COTS type systems.
- Certification in LEAN methodologies.
- Certification as a Project Manager.
Additional Information
Things You Need To Know
To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules. We offer hybrid and remote work options. Remote work from a state outside of WA requires approval.
State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.
At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.
To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.
Application process
We will contact the top candidates directly to interview for this position.
Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.
Please include the following documents with your application:
- A cover letter describing specific qualifications.
- A current resume detailing applicable experience and education.
- A list of at least three professional references with current telephone numbers. *Please note: we will never call any reference without your written authorization
Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter.
If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.
To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.
Background Check Notice
Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.
Other information
IT position applicants selected to move forward in this hiring process will receive an email skills assessment invitation within 3 weeks of your application being accepted.
An applicant may complete the assessment when ready, but the invitation to complete the assessment will expire 5 days after the invitation was sent.
Once you start the assessment, you will be required to complete it. You cannot start your assessment and then come back to it later.
Please look in your email inbox or spam as these invitations are sent by CodeSignal.
The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9.
The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
- Sign up for L&I Job Alerts to receive information about our newest openings: GovDelivery
Did You Know?
Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.
In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters.
We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.
Veterans Preference
Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.
Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.
Diversity, Equity, and Inclusion Employer
L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We believe in the importance of recognizing the value each of us contribute to the success of the agency mission.
Having a diverse workforce is this agency’s greatest resource of strength and knowledge.
It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service.
We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.
The State of Washington is an equal opportunity employer.
Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700.
TTY users should first call 711 to access the Washington Relay Service.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
For more Information
If you have any questions regarding this job posting, program, or the agency, please contact Jennifer Nuño at nunk235@lni.wa.gov.
Check your resume before applying to catch common mistakes