L&I IT Business Analyst, Entry

Full Job Description

Our Mission: Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

As our IT Business Analyst, Entry, you’ll support the Division of Labor Standards (DLS) and Information Technology Divisions within Labor & Industries, directly serving the L&I business areas who interact and work to meet the needs of Washington employers and workers by providing compliance driven programs to prevent waste, fraud, and abuse.

In this role, you’ll maintain and enhance and enhancing both the Prevailing Wage and Apprentice suites of applications to ensure they meet the needs of the business areas, customers, and stakeholders.

You may also provide entry level support for one of the other 7 product teams within the Technology & Outreach Program (TOP).

You’ll use your problem-solving and analytical skills in order to identify, plan, design, and implement IT solutions that meet the business and customer needs.

Requirements

Some of what you’ll do:

• Identify and research business system functionality and data process improvements within IT systems.
• Conduct full lifecycle systems analysis to include requirements, activities and design to prioritize, develop analysis and reports that refine system products and services.
• Monitor data for accuracy, analysis and quality control for data improvements, and well-developed business productivity through its system features.
• Elicit, define and document business requirements for enhancements or changes to internal and external applications/systems or records from business area stakeholders and subject matter experts.
• Assess and analyze business processes to determine, design, and recommend technical solutions for product team development
• Design stepped out test cases for testing feature functionality in systems using TFS.
• Analyze business requirements and design documents for completeness and testability.
• Create test data and test plans to ensure that new and revised systems meet the customers’ needs.
• Test and troubleshoot and determine problem resolution for major defects, high risk/impact project enhancements, and for any technology changes that need to integrate with products responsible for.
• Identify and analyze risks associated with changes to internal and external applications/systems and recommends mitigating measures and solutions.

Qualifications

Required:

• A combination of relevant education* and professional IT experience equal to at least 4 total years of that includes:
  • One (1) year of progressive Business Analyst, Product Management, or Project Management experience utilizing Agile methodologies to perform elicitation, tracking, and documentation of business requirements, analysis and documentation of technical and functional specifications/diagrams, development of test cases, and management of testing processes.
  • One (1) year of progressive experience presenting concise, relevant, and well documented findings and technical requirements that are in alignment with IT standards and best practices plus state, federal, and agency policies and procedures.
  • One (1) year of progressive experience leading and facilitating meetings, presenting ideas clearly and concisely, developing effective working relationships, and handling difficult situations involving conflicting ideas/opinions.
  • One (1) year of progressive experience utilizing excellent organization as well as time management skills, with the ability to multi-task and work effectively on simultaneous projects under tight and changing priorities, scopes and deadlines while maintaining a high level of quality and on-time completion.

*Relevant education includes a Bachelor’s degree in Information Technology, Bachelor’s degree in Computer Science, Business Analyst Certification, Project Management Certification, and Product Management Certification.

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Desired:

• Additional professional experience that includes:
  • One (1) year of direct experience creating and managing work items within Azure DevOps and/or Microsoft Team Foundation Server (TFS).
  • Two (2) years of progressive experience utilizing project management methodologies on multi-million dollar IT projects.
  • Two (2) years of progressive experience utilizing human-centered design principles to design IT solutions for complex issues.
  • Two (2) years of progressive experience managing, leading, coaching, and mentoring Agile product teams.

Additional Information

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

For this position, telework is Permitted Full Time The assigned duty station for this position is Tumwater, Washington.

For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.

Application process

We will contact the top candidates directly to interview for this position.

Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.

Please include the following documents with your application:

1. A cover letter describing specific qualifications.
2. A current resume detailing applicable experience and education.
3. A list of at least three professional references with current telephone numbers.

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter.

If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented by the Washington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters.

We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.

Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission.

Having a diverse workforce is this agency’s greatest resource of strength and knowledge.

It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service.

We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer.

Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700.

TTY users should first call 711 to access the Washington Relay Service.You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact Haleigh Missildine (she/her/hers).