L&I Industrial Insurance Underwriter 4, Special Projects Team

Full Job Description

Our Mission: Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Please Note: This opportunity is open to Labor & Industries employees only.

Job Highlights

The Department of Labor & Industries (L&I) is a diverse state agency dedicated to the safety, health, and security of Washington's workers.

We help employers meet safety and health standards and inspect workplaces when alerted to hazards.

As administrators of the state's workers' compensation system, we are similar to a large insurance company, providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness.

Our rules and enforcement programs also help ensure workers are paid what they are owed, that children's and teens' work hours are limited, and that consumers are protected from unsound business practices.

Insurance Services is the largest division within the agency and administers one of the premier workers’ compensation organizations in the nation serving over 3.8 million employees working for 260,000 employers.

The Employer Services program within the Insurance Services Division is responsible for establishing and maintaining industrial insurance accounts for over 230,000+ employers and 2.5 million employees doing business throughout the state of Washington.

The program provides a wide array of services to employers in the State Fund from helping new businesses get workers’ compensation coverage to specialized underwriting.

The Industrial Insurance Underwriter 4 (IIU4) position is located within Employer Services Division of Insurance Services.

The job of an Industrial Insurance Underwriter is complex. The Special Projects Team will work closely with the Account Services Manager on specific complex underwriting assignments.

We are seeking candidates who are passionate about providing exceptional customer service.

As an Industrial Insurance Underwriter, you will independently underwrite and manage state fund workers’ compensation policies with a variety of complexities based on industry hazards.

This position provides expert consultative and technical support to employers, third party representatives, and other divisions within the agency.

You will interpret laws and regulations, provide policy and procedural clarification and correct problems.

This work supports the agency’s mission and the state’s economic wellbeing by protecting the safety of Washington workers and providing benefits to injured workers, and by insuring employers against uncertainty and liability.

Requirements

Some of what you’ll do:

• Underwrite Industrial Insurance workers’ compensation policies as governed by Title 51 of the Revised Code of Washington (RCW) and Washington Administrative Code Chapters (WAC) 296-17 and 296-17A. Administers services to over 300 risk classifications representing multiple industries.
• Research and adjust agency reporting records using the agency’s Employer Accounting System Enhancements (EASE) program to ensure fiscal integrity and accuracy of employer accounts and quarterly reporting.
• Adjudicate industrial insurance claim coverage according to RCW 51.12. Determine employer/employee relationship, independent contractor status and claim jurisdiction per RCWs.
• Represent and testify by sworn deposition on behalf of the Department as required at the Board of Industrial Insurance Appeals.
• Provide expert advice for the public and within the Department regarding their rights, responsibilities, and obligations under RCWs and WACs for workers’ compensation.
• Compute the Experience Rating Calculation (ERC) based on actuarial algorithms per WAC 296-17-855. Communicate the complex ERC to the employer for comprehension.
• And much more!

Qualifications

Required:

• A Bachelor's degree with a field of focus involving tax liabilities, insurance benefits, risk classification, accounting or bookkeeping work, research, statistical or management analysis or related fields.

AND

• One year of experience as an Industrial Insurance Underwriter 3.

Note: Additional qualifying experience may substitute year for year, for the required education. This experience must include four years of direct customer service.

AND

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Desired:

• Attention to Detail: Is careful and thorough when entering data; reviews work to ensure quality and accuracy; produces documents containing few if any errors. Ability to review written or verbal information for the purpose of recognizing and correcting deficiencies, errors, omissions, etc.
• Researching and Gathering Information: Effectively identifies, collects, organizes and documents data and information in ways that make the information most useful for subsequent assessment, analysis and investigation.
• Decisiveness: Makes timely decisions without sacrificing quality even under ambiguous circumstances or when data is limited.
• Workload Management: Effectively organizes multiple assignments, sometimes of complex nature or involving competing priorities, to produce work that is accurate, thorough and on time.

Communication: Able to explain complex or technical information using plain talk to customer’s needs, actively listens to others, and presents ideas effectively, clearly and concisely in formal and informal situations.

Communicates clearly and concisely, ensuring essential information is conveyed; follows established rules of English language (grammar, spelling, word usage, and composition); able to clearly and concisely emphasize key points.

Keeps supervisor and coworkers informed. Share complete and accurate information with others.

Expresses ideas and information through the spoken word using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience.

Learning Orientation: Self-initiative in developing or upgrading knowledge or skills; learning to use technology effectively, as appropriate for the job; participating in opportunities to enhance knowledge and skills that are identified and offered by the organization or the evaluator.

Read, interpret, and retain information from written material.

Document information or update records so that they reflect the most current information and form an account of changes, decisions, activity and work performed.

• Enforcing Laws, Rules and Regulations- Enforces governmental laws, rules and regulations and initiates enforcement actions in such a way that the public perceives as fair, objective and reasonable.

Analytical Skills: Able to analyze complex information and detect what data is pertinent to a decision; forms accurate conclusions about the meaning of information and actions to be taken in response to the data; able to identify when information is missing, incorrect, or needs supplementation or verification.

Able to break down, sort, and synthesize data, and identify key information; able to identify underlying principles or patterns and the relatedness of information from various sources and in various forms; able to form accurate conclusions about the meaning of information and actions to be taken in response to those conclusions; appropriately selects and applies to data mathematical and statistical techniques to analyze information and draw conclusions.

Writing Skills: Able to compose clear, straightforward, and technically correct documents; chooses the most effective and meaningful written form to express information; able to proofread and edit information to improve its clarity, organization, content, etc.

according to accepted rules of English language; able to write at different reading and education levels by altering words, length of sentences, and depth of explanation.

• Verbal Communications: Expresses ideas and information through the spoken word using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience; speaks English well enough to clearly communicate information to listeners.
• Mathematical Reasoning: Accurately chooses from and utilizes a variety of mathematical techniques to formulate conclusions or solve practical problems

Additional Information

Things You Need To Know

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules.

State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.8 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

Telework is dependent upon business needs and supervisor approval. For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

The assigned duty station for this position is Tumwater, Washington.

To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.

Application process

We will contact the top candidates directly to interview for this position.

Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.

Please include the following documents with your application:

1. A cover letter describing specific qualifications.
2. A current resume detailing applicable experience and education.
3. A list of at least three professional references with current telephone numbers.

Note: Applicants selected to move forward in the hiring process will be contacted by email to schedule a skills assessment. Assessments are proctored in person at our Tumwater, WA location.

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter.

If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.

Background Check Notice:

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented by the Washington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.
• Applicants selected to move forward in the hiring process will be contacted by email to schedule a skills assessment. Assessments are proctored in person in our Tumwater, WA location.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters.

We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.8 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs.

Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the agency mission.

Having a diverse workforce is this agency’s greatest resource of strength and knowledge.

It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service.

We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer.

Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700.

TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials, and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact the HRBTU@lni.wa.gov. #LI DNI