Lead IT Specialist

Full Job Description

This position is located in the Mobile Communications (MC) Unit, Executive Technology, Office of the Executive Secretariat, Office of the Secretary of State (S/ES-ET).

You will serve as a Lead Information Technology Specialist responsible for leading a team of Information Management Specialists.

The team provides coordination and deployment of Mobile Comms support and special communications for the Secretary of State while travelling domestically and internationally.

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants applying for the GS-13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Studies operations and revises operational programs to increase the efficiency and effectiveness of the operations and services provided.

Customer Service - Ensures that software applications are fully operational. Oral Communication - Contributes expertise to and provides advice and recommendations to leadership.

Problem Solving - Troubleshoots, analyses problem determinations, casual isolations and priority technical direction-setting.

AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following: Experience applying IT developments and applications to existing mobile communications issues; Experience leading a team in identifying, distributing and balancing workloads and tasks in accordance with established workflow, skill level and/or occupational specialization; Experience researching new technological capabilities and opportunities to increase efficiencies while enabling solutions for a travel team; Experience recommending acquisition and testing of new equipment and software; AND Experience serving as a liaison with internal/external stakeholders, boards, committees and panels.

NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

There is no substitute of education for specialized experience for the GS-13 position.

To be considered well-qualified, in addition to meeting minimum qualifications, candidates must demonstrate proficiency in some, but not all of the major aspects of the position. Major Duties:

• Develops and interprets policies, procedures, and strategies governing the planning and delivery of mobile communications services for the Secretary and their travel team.
• Directs a team of Foreign Service IT Specialists and ensures that S/ES-ET 's strategic plans, missions, and values are communicated to the team and integrated into the team's strategies, goals, objectives, work products and services.
• Ensures all pertaining equipment is up-to-date, state-of-the-art to the extent possible, is tested; SOPs are current, kits are certified, and that all equipment is deployable at a moment's notice in compliance with Department security mandates.
• Stays abreast of emerging technologies and security threats to continuously enhance the security posture and mandates.
• As needed, serves as primary point of contact for MC with the White House Communications Agency (WHCA) on joint trips between the Secretary of State and the President.