Laundry Supervisor

Full Job Description

The incumbent serves as the Laundry Supervisor and provides leadership, technical supervision, administrative supervision, and management to the Textile Care Section in Environmental Management Service at the Mann-Grandstaff VA Medical Center (VAMC) in Spokane, Washington.

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 02/17/2026.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position.

Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume.

Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire.

Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated.

The potential eligibles are then rated against the remainder of the Job Elements: Ability to Interpret Instructions, Specifications, etc.

(Other Than Blueprint Reading) Ability to Lead or Supervise Dexterity and Safety Technical Practices (Theoretical, Precise, Artistic) Work Practices (Including Keeping Things Neat, Clean, and in Order) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements/Working Conditions: The position requires continuous standing, walking, hand/eye coordination, turning, bending, overhead reaching and heavy lifting at least 50 pounds when performing "working supervisor" duties.

Incumbent must be able to push or pull up to 500-pound carts mounted on rollers.

Work is inside in well lighted areas, subject to noise, hazards, lint, hot, humidity and movement of operating equipment.

The incumbent is required to wear protective clothing when working in areas where mandatory due to exposure to infectious disease and biological waste.

Safety precautions will be observed at all times Major Duties:

Duties include but are not limited to: Responsible for planning, direction and management of personnel assigned to laundry plant programs.

Establishes priorities and deadlines within section for accomplishing planned operations. Delegates and assigns work through out the day responding to unique situations.

Participates on hiring boards for front line staff selection. Ensures annual performance plans are issued to staff, providing guidance and feedback on performance standards.

Conducts corrective counseling promoting positive goals for future action. Facilitates daily team huddles to ensure clear communication and guidance to staff.

Assists with developing and maintaining a periodic maintenance plan for facility equipment. Conducts evaluations of equipment and supplies in accordance with management operations plan.

Ensures staff have completed competencies and training prior to assignment of work and equipment operations.

Participates in program development and revisions of standard operating procedures to include use and care of equipment.

Utilizes Microsoft Word, Outlook, and Excel daily on computer to complete assignments. Manages workload within resource and manpower available.

Evaluates resources required to accomplish the proposed work assignments. Ensures continued customer service with internal and external customers following up on requests and complaints.

Monitors emails and responds to inquiries for service. Initiates appropriate human resource disciplinary action for personnel.

Conducts weekly and monthly inspections of employee work and procedure knowledge.

Provides end of shift report to supervisor and management team for clear communication of actions taken and staffing resources.

Ensures quality of the linen service provided directly effects the total mission of patient care. Coaches employees on trained standard operating procedures.

Evaluates and identifies gaps in performance and assigns training to correct. Conducts annual performance reviews.

Monitors and enforces adherence to safety, operations, and professional conduct directives and policies.

Ensures correct utilization of workforce including time and attendance considerations to safety and mission completion.

Work Schedule: Monday-Friday 8:00am-4:30pm Position Description Title/PD#: Laundry Supervisor/PD705230 Critical Skills Incentive (CSI): Not approved Relocation/Recruitment Incentives: Not authorized