Juvenile Court Programs Quality Assurance Administrator (WMS2) - Olympia

Full Job Description

Our vision is to ensure that “All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community".

Job Title: Juvenile Court Programs Quality Assurance Administrator (WMS02)
Location: Olympia, WA
Closes: Tuesday, April 28, 2026
Salary: $82,829.00 - 103,536.00 Annually.

The Department of Children, Youth and Families (DCYF) is seeking an experienced and mission-driven leader to provide leadership and oversight to ensure local juvenile courts and Tribal Governments have access to high-quality, evidence-based services for youth and families.

This key leadership position has responsibility for the statewide implementation, monitoring, and ongoing quality assurance of JR-funded evidence-based programs delivered through juvenile courts and Tribal Governments.

Click here to learn more about DCYF.

The Opportunity:

You will provide statewide program management and strategic oversight for the Alternative Choice Training (ACT), Coordination of Services (COS), and Education and Employment Training (EET) programs.

The role includes responsibility for maintaining statewide training content, program manuals, and curricula, and for ensuring alignment with fidelity standards and evolving best practices.

As a statewide subject matter expert, you will provide leadership in policy development, program design, cross-system implementation, and ongoing quality assurance and quality improvement.

Through this role, you will help advance evidence-based interventions that reduce further involvement in the juvenile justice system and promote positive youth outcomes.

Some of what you will do:

• Provide statewide program management and strategic oversight for the Alternative Choice Training (ACT), Coordination of Services (COS), and Education and Employment Training (EET) programs.
• Manage program consultant contracts and procure external expert trainers as needed, overseeing those contracts to ensure alignment with program goals and compliance with state requirements.
• Develop, maintain, and implement statewide quality assurance plans and ensure that programs adhere to evidence-based models and continuous improvement processes.
• Establish and update policies, procedures, curricula, facilitator guides, and participant manuals to maintain program accuracy, relevance, and alignment with national best practices.
• Monitor program fidelity, assess outcomes, and track performance metrics for facilitators, using data to identify training and technical assistance needs.
• Contribute to legislative reports by drafting language that reflects the current status, outcomes, and statewide implementation of programs and provide data-informed recommendations for legislative understanding.
• Serve as a key member of the statewide juvenile justice quality assurance team to promote best practices and equity in evidence-based programming.
• Conduct initial and annual onsite program reviews/evaluations for ACT, COS, and EET in counties across Washington State and prepare detailed evaluation reports and program summaries for facilitators, juvenile court administrators, and other stakeholders following all site visits.
• Respond to program related inquiries on behalf of the agency.
• Track quality assurance metrics for ACT, COS, and EET facilitators and uses the findings to identify training and technical assistance needs.

Required Qualifications:

A Bachelor’s degree and five years of professional experience in a management position, AND

• Three years of contract management/monitoring experience.
• Three years overseeing a program and/or providing program quality assurance oversight.

Knowledge of: overseeing and implementation of major programs, general understanding of Evidenced Based Program quality assurance, strategic and tactical planning, juvenile justice program development, and state and local agency collaboration.

OR

Seven years of professional experience in a management position, AND

• Three years of contract management/monitoring experience.
• Three years overseeing a program and/or providing program quality assurance oversight.

AND

1. The ability to take action to learn and grow.
2. The ability to take action to meet the needs of others.

Note: Experience must include overseeing and implementation of major programs, general understanding of Evidenced Based Program quality assurance, strategic and tactical planning, juvenile justice program development, and state and local agency collaboration.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Demonstrated knowledge of how policies are developed and of procedures that govern the operation of programs.
• Demonstrated high quality interpersonal skills that include the ability to develop and lead committees, interact with staff, outside stakeholder managers, and leaders.
• Demonstrated knowledge of data systems and performance-based outcomes.
• Demonstrated ability to provide leadership and manage work across a wide range of partners, constituents, and stakeholders.
• Demonstrated knowledge of juvenile justice laws, superior court processes, county juvenile court services, evidence based programs, quality assurance structures, and current modes of juvenile justice research.
• Demonstrated knowledge of risk assessments and associated case planning. Ability to work with large groups and provide leadership and direction is necessary.
• Demonstrated ability to effectively partner with, communicate (verbal and written), and comprehend, with diverse populations, to include: management, peers, clients, community, colleagues and the public as required to carry out the assigned duties of the position.

How to apply:
Complete your applicant profile and attach the following documents:

• Letter of interest describing how you meet the specific qualifications.
• Current resume detailing experience and education.

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) was created to be a comprehensive agency exclusively dedicated to the social, emotional, and physical well-being of children, youth, and families regardless of race, ethnicity, sexual orientation, or other socioeconomic factors.

We believe our workforce should reflect the communities we serve and are actively searching for candidates that reflect that diversity.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

Applicants selected for an interview are required to pass a national fingerprint background check and complete a questionnaire mandated by the Prison Rape Elimination Act (PREA) inquiring about any sexual misconduct.

Information from the background check will not necessarily preclude employment but is considered in determining the applicant's suitability and competence to perform in the job.

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

If you have any questions pertaining to this recruitment or if you would like to request an accommodation throughout the application/interview process, contact DCYF Recruiter.

If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855)524-5627 or email support@neogov.com.

Persons needing accommodation in the application process or this announcement in an alternative format may call (360) 902-2276 or the Telecommunications Device for the Deaf (TDD) at (800) 833-6388.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22 or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission).

If claiming preference based on Predischarge Certification, individual will be required to provide their official discharge documentation, such as a DD form 214, NGB form 22, or equivalent, within 30 days after the date of discharge.

Please blackout (redact) the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here.

DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

03078