IT Senior Project Manager - MyUtah (Citizen) Portal & AI

Full Job Description

The Division of Technology Services (DTS) has an exciting position working with our digital transparency team as a senior project manager supporting software development.

This position will support our work on the statewide business and MyUtah (citizen portal) and other projects requested by DTS and executive branch agencies.

The candidate will be responsible for working with key stakeholders, building project plans, establishing staffing and resource assignments, managing overall progress, stakeholder reporting, and adjusting to the business needs of a given project.

This position will support the work of several teams in the chief technology office working on interrelated projects that have both agency and enterprise-wide impact with significant complexity.

The Division of Technology Services (DTS) has an exciting position working with our digital transparency team as a senior project manager supporting software development.

This position will support our work on the statewide business and MyUtah (citizen portal) and other projects requested by DTS and executive branch agencies.

The candidate will be responsible for working with key stakeholders, building project plans, establishing staffing and resource assignments, managing overall progress, stakeholder reporting, and adjusting to the business needs of a given project.

This position will support the work of several teams in the chief technology office working on interrelated projects that have both agency and enterprise-wide impact with significant complexity.

This position is currently a hybrid of both in-office and telework days, 2 days a week required in office and any mandatory in-office meetings.

The Office location is at the Taylorsville State Office Building, 4315 S 2700 W, Taylorsville, UT.

Please note, a position's eligibility for telework is established by agency management and is subject to change at their discretion at any time and for any reason.

This job may be filled at either of the levels listed below. (Rate as listed or in accordance with DHRM Rules for current state employees.)

• Information Technology Senior Project Manager, $42.13- $62.07 per hour

• Information Technology Project Manager, $34.54- $55.43 per hour

Why join our team?We have great business partners who want to serve Utah citizens efficiently and effectively, while working within the guidance of their federal and state partners.

This is an opportunity to make a difference for Utah citizens while being a pivotal part of an exciting IT team.

You will receive great health and retirement benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance.

Click here to view a summary of all the benefits we offer. The AgencyTo learn more about The Division of Technology Services check us out Click here.

TheState's environment is a highly optimized blend of systems responsible for collecting, processing, and distributing millions of data elements every day.

Requirements

• Plans and manages a portfolio of projects. Writes and discusses project plan(s), recommendations and findings. Supports products offered and used by citizen experience teams.

• Coordinates resources to support related projects; provides assistance in resolving problems; recommends system changes and establishes project priorities.

• Coordinates projects and ensures adequate administrative controls, quality, and procedural efficiencies are in place.

• Meets with agency representatives to determine needs and challenges of related projects.

• Meets and confers with management, users, and contract providers to resolve problems and coordinate services to support projects.

• Works with product owners and team members to set goals, establish priorities, manage resources, develop concepts and approaches, reviews projects progress and results.

• Leads project status meetings and references or updates project tools used by stakeholders, which may vary based on agency or need of a given project.

• Assists with determining feature improvements and updates to service offerings.

• Serve as the Scrum Master for artificial intelligence and digital transparency teams.

• Articulate agile project management concepts to team members and stakeholders.

Qualifications

• Be detail-oriented in their work.

• Possess the ability to manage multiple tasks, multiple on-going projects as well as operational tasks flowing into the group.

• Act as a primary point of contact and gatekeeper of the tasks and projects so that work is prioritized and scheduled prior to being worked.

• Experience in project management and related principles, theories, and practices.

• Speak clearly, concisely and effectively; listen and understand; present information and ideas verbally and in written form with clear understanding. Focus on factual information.

• The ability to read and understand information and ideas presented in writing.

• The ability to tell when something is wrong or is likely to go wrong. It does not require solving the problem, only recognizing there is a problem.

• The ability to apply general rules to specific problems to produce answers that make sense.

• The ability to arrange tasks or actions in a certain order or pattern according to a specific rule or set of rules.

• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Understanding the implications of new information for both current and future problem-solving and decision-making.

• Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Being aware of others' reactions and understanding why they react as they do.

• Persuading others to change their minds or behavior.

• Bringing others together and trying to reconcile differences.

• Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

• Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

• Experience with online project management and collaboration tools, with a preference for Jira and Lucid products.

• Experience facilitating daily stand-up meetings, sprint planning, sprint retrospectives, and backlog grooming.

Additional Information

• Employment contingent on passing a drug screening and a background check.

• May be required to work outside of normal business hours.

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.