IT Project Administrator - Journey

Full Job Description

King County's Business Resource Center (BRC) is seeking an IT Project Administrator – Journey to join our team!

The PeopleSoft team plays a critical role in supporting King County’s workforce by implementing labor contracts, providing technical user support, and delivering system modifications and enhancements to the PeopleSoft Human Resources system following change control and quality best practices.

As an IT Project Administrator – Journey, you will be instrumental in ensuring the successful completion of key deliverables.

This role offers the opportunity to collaborate closely with team members across King County and contribute to the effective implementation of projects that support our HR systems.

ABOUT THE BUSINESS RESOURCE CENTER OVERVIEW

The BRC oversees King County’s business systems, which include applications, infrastructure, software, and vendor relationships. The team also supports business processes, system governance, and work prioritization to effectively serve county agencies.

BRC Director’s Office: This team provides guidance to the BRC and advises county leaders on strategies to enhance the county’s ERP business systems.

They also manage the day-to-day operations of the BRC in support of continuous improvement and a cohesive team approach to govern, manage and support the county’s ERP systems.

BI Insights Team: This team specializes in developing and managing business intelligence analytics across our suite of Oracle ERP applications and SAP Concur.

This team also collaborates and works closely with our business partners and county departments to deliver meaningful analytics in support of county business operations.

The team is committed to expanding the use of analytics tools and enhancing ERP data governance across the county.

Financials and Procurement Team: This team specializes in Oracle EBS Financials and Procurement, Oracle Procurement Cloud and Supplier Cloud, and SAP Concur travel systems.

The team collaborates with our business partners and county departments to deliver finance, procurement, travel expense and treasury services across all county business operations.

HR and Payroll System Team: This team specializes in PeopleSoft HR, payroll, and retirement systems, collaborating with our business partners and county departments to deliver HR, benefits, time and labor, and payroll services across all county business operations.

Shared Services Team: This team specializes in training, change management, and help desk support, along with system security, administration, and licensing.

There is also a highly skilled and technical team of DBAs who manage day to day running and performance of the systems in Oracle Cloud Infrastructure as well as coordination of system updates and patches.

What people have said about working in the Business Resource Center.

"The Business Resource Center provides an environment with highly diverse work groups and business partners, offering opportunities for professional growth and challenges, learning new skills and the latest technology and applications."

"Employee ideas and contributions are highly valued and supported by supervisors and managers, and employees are able to offer solutions to issues that can be brought before business partners and stakeholders."

"Employees have the freedom to manage their own workload, which is both challenging and rewarding. Work involves not only resolving issues and finding the root cause of problems, but also interacting directly with business partners and experiencing the positive feedback of their appreciation."

"The job is constantly evolving, providing new professional challenges and opportunities for growth, and this comes with a supportive environment with others around you who are rooting for your success as much as their own."

Requirements

SCOPE OF JOB DUTIES – To be considered minimally qualified, applicants must demonstrate a background that provides the knowledge, skills, and ability to:

• Perform project management activities to ensure the successful completion of projects including the implementation of labor contracts.
• Create and maintain project management artifacts including meeting agendas, presentations, project schedules, status reports, communication plans and track progress on deliverables.
• Coordinate and communicate effectively with project teams and stakeholders.
• Ability to successfully lead multiple projects.
• Effectively facilitate project meetings, guide discussions toward actionable outcomes, and ensure follow-up actions are documented.
• Document issues and support process improvement initiatives.
• Advanced proficiency with business applications, including Excel for large data sets.
• Understand the Software Development Life Cycle (SDLC), how projects fit within it, and how to embed quality throughout each phase.

Qualifications

WE ARE LOOKING FOR CANDIDATES WHO:

• Possess exceptional communication and organizational skills.
• Have a comprehensive understanding of project management and change management processes.
• Exhibit strong time management skills.
• Take initiative to learn processes and proactively complete tasks.
• Understand business processes to develop accurate project schedules.
• Be adaptable and flexible; thrive in complex, dynamic, and multifaceted environments.
• Possess the drive to learn new things, contribute meaningfully, and deliver value to the team.
• Ask thoughtful questions and retain information effectively.
• Strong ability to proactively organize and plan assigned projects.
• Bring a quality-focused mindset to project delivery, ensuring compliance with best practices and standards.
• Have customer service–focused approach, fostering and nurturing positive relationships with agencies and staff.
• Have project management experience, including coordination of team members, subject matter experts, and stakeholders.
• Have familiarity with PeopleSoft HR or equivalent Human Resources systems; or any equivalent combination of experience and education that provides the desired skills, knowledge, and abilities to perform the work.
• Have ability to work with complex and technically challenging concepts.

PREFERRED SKILLS:

• Extensive experience in project management and project administration.
• Knowledge of labor contract concepts and related documents.
• Relevant experience providing project support for PeopleSoft or comparable Human Resources/Payroll systems; or any equivalent combination of experience and education that provides the applicant with the desired skills, knowledge, and abilities to perform the work.

WORK SCHEDULE: This position is Exempt from the provisions of the Fair Labor Standards Act and therefore is not overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday.

UNION REPRESENTATION: This position is represented by Protec17: Information Technology.

WORK LOCATION: The BRC team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is Chinook Building 401 5th Avenue Seattle, Washington, 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely.

The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment.

Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Additional Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.