IT Analyst Lead

Full Job Description

Requirements

Why it's a great opportunity: The Pierce County IT division is seeking a highly skilled and experienced Lead IT Systems Analyst to join the team.

In this key role, you will serve as a lead systems analyst responsible for the functional implementation of enterprise and departmental systems, including new systems and new modules.

You will analyze business needs, configure and integrate solutions, and coordinate closely with business and technical teams across the full lifecycle of technology solutions using both waterfall and agile methodologies.

This role focuses on ensuring project objectives and client expectations are met while identifying opportunities to improve processes, drive efficiencies, improve data quality, and maximize the value of IT investments, supported by strong subject matter expertise in assigned systems and technologies.

The Information Technology Division’s 130 staff are responsible for building, operating, and maintaining the technologies that power essential public services in Pierce County.

We provide diverse technology solutions including commercial applications, geographic information systems, and sophisticated custom software, supported by a robust hybrid infrastructure combining both on-premises and cloud-based platforms, and all secured by a reliable network.

Our team thrives in a positive, collaborative environment combined with continual learning and development to enable our highly impactful work.

Join us and be part of a division where your contributions truly make a difference.

Why it's a great department: The Finance Department delivers enterprise-wide services that support every County department and many external partners, ensuring Pierce County operates effectively, efficiently, and with strong public stewardship.

Finance staff provide a broad portfolio of high-impact, countywide services, including budgeting and performance management, fiscal services, procurement and contracting, information technology, general services, fleet services, and risk management.

Employees have the opportunity to work on strategic, enterprise-level initiatives, collaborate across departments, provide the operational and technical backbone which ensures the smooth delivery of services across the organization, and deliver critical analysis and decision support that informs leadership and shapes County priorities.

Guided by leadership values that emphasize collaboration, transparency, and continuous learning, the Finance Department offers a supportive, innovative, and team-oriented environment where employees can grow professionally while making a meaningful impact on County operations and the community.

How to be successful in the role: Your success will come from applying strong leadership and systems analysis expertise to guide the functional implementation of complex enterprise solutions.

You will leverage your experience in system configuration, integration, process analysis, and solution design to lead initiatives from concept through delivery.

Success in this role requires the ability to coordinate effectively across business and technical teams, translate business needs into actionable system requirements, and ensure solutions are implemented in a consistent and scalable manner.

A proactive, self-directed approach, combined with sound judgment and the ability to navigate ambiguity, will enable you to drive results, support stakeholders, and deliver high-value technology solutions for the County.

Your future in this role: Pierce County offers a wide range of training and professional development opportunities, including peer collaboration, industry and vendor training, and Pierce County–supported learning.

These resources are designed to help you grow as a technical leader and subject matter expert while strengthening your leadership and strategic impact across the organization.

In this role, you will influence how enterprise systems are implemented and improved, directly supporting County operations and the community we serve.

This position provides a strong foundation for continued growth into advanced leadership or enterprise-focused roles within the IT Division and Pierce County.

Core daily responsibilities:

• Perform lead level professional functions in application analysis, implementation and modification of County systems. Implement, configure, maintain, enhance and support these systems
• Lead the work with technologists, engineers and analysts to research and determine technical solutions to department and enterprise applications; review and assess 3rd party software solutions and conduct fit/gap analysis; design and plan application implementation including business process change; conduct configuration, integration, and data migration; and perform the implementation of the application.
• Provide project leadership and management for both internal and external application projects. Serve as project manager for major systems analysis projects and smaller system implementation projects
• Utilize "Best Practices'' and tools for project execution and management. Maintain system integrity by coordinating change management processes and assisting with facilitating complex system changes.
• Perform programming or advanced scripting for system integrations.
• Contribute to cross-divisional teams in large IT projects.

A classification description with a more detailed list of essential functions can be found here.

Qualifications

• Additional education or experience which clearly indicates the ability to perform the essential functions of the position may substitute equally on a year of year basis for the recruiting requirements.
• Six years of information technology or business analysis experience; AND
• Bachelor’s degree in information technology, computer sciences, business/public administration or related field; AND
• Two years of experience in a project lead role is required.
• A resume and cover letter are required for this position.

Preferred qualifications:

• Experience with Workday, Atlassian, or similar ERP

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

Additional Information

To be considered for this opportunity please:

• Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
• If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
• If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
• Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.

This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed.

Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration.

Notification of application status normally occurs 2 to 3 weeks after the closing date.

Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.

At Pierce County, diversity, equity, and inclusion means commitment, not a single step.

We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career.

We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision.

Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?