Investigative Analyst
Citizenship and Immigration Services
FreshPosted Apr 2
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Posted: March 31, 2026 (1 day ago)
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Investigative Support Assistant
Equal Employment Opportunity Commission
Other Agencies and Independent Organizations
Location
Salary
$38,791 - $50,428
per year
Type
Closes
April 10, 2026
Job Description
Summary
This job involves providing administrative and clerical support to investigators at the U.S.
Equal Employment Opportunity Commission, helping with cases of employment discrimination by handling phone calls, gathering information from complainants, and preparing documents.
It's a good fit for someone with strong organizational skills and experience in office support who is detail-oriented and comfortable interacting with people facing sensitive issues.
The role supports the agency's mission to enforce civil rights laws without requiring deep investigative expertise.
Key Requirements
- One year of specialized experience at GS-05 level or equivalent, including clerical and administrative duties like filing, scheduling, and report generation
- Time-in-grade requirement: One year at GS-5 level for federal employees
- Ability to receive and handle telephone calls and office visits from individuals filing discrimination complaints
- Skills in interviewing charging parties and witnesses to gather relevant information on employment discrimination allegations
- Proficiency in reviewing jurisdiction, timeliness, basis of discrimination, and standing under federal laws
- Experience in typing, preparing, and finalizing documents such as memoranda, letters, charges, and reports
- Competence in tracking, documenting, compiling records, and following up for additional information
Full Job Description
As an Investigative Support Assistant at the GS-1802-6, you will be part of the Office of Field Programs, U.S. Equal Employment Opportunity Commission (EEOC).
In this role, you will provide administrative and clerical support to EEOC investigators and staff who handle cases for the nation's lead civil rights agency responsible for enforcing federal laws that prohibit employment discrimination.
For the GS-6: You must have at least one year of specialized experience equivalent to the GS-05 level in the federal service.
Specialized experience is defined as performing clerical and administrative support duties, such as receiving telephone calls and providing information; filing; scheduling meetings; preparing meeting minutes; generating reports; reviewing and processing correspondence; typing and producing memoranda and other documents; and maintaining reports and standard operating procedures.
Experience also includes tracking, documenting, gathering, and compiling records. Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F.
One year at the GS-5 level is required to meet the time-in-grade requirements for the GS- 6 level.
Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience. Major Duties:
- Assists investigators in developing a variety of evidentiary materials related to charges.
- Receives telephone calls and office visits from individuals and their representatives seeking information regarding filing charges/complaints of discrimination. Interviews charging parties/complainants and witnesses.
- Obtains relevant information concerning allegations of employment discrimination and provides information to individuals regarding allegations..
- Secures needed information to process inquiries and charges of discrimination and documents information received. With supervisory assistance, defines problems and identifies relevant facts.
- Reviews information regarding jurisdiction and timeliness, the basis of discrimination, and standing under the laws governing employment discrimination complaints, and reports findings to supervisor.
- Follows-up with charging parties/complainants, when necessary, to secure additional information.
- Types a variety of materials, such as memoranda, letters, charges, reports, and other related documents into final form.
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