Investigative Intake Counselor, CG-1801-14

Full Job Description

This position is located in the Office of Professional Conduct (OPC), Intake & Investigations Section, Investigations Unit of the Federal Deposit Insurance Corporation (FDIC).

OPC investigates cases of employee interpersonal misconduct, harassment, and/or retaliation; gathers evidence, conducts interviews, prepares and documents case materials, prepares reports of investigation, and briefs leadership on investigation findings when required.

The duty location is determined upon selection. Qualifying experience may be obtained in the private or public sector.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.

To qualify, applicants must have completed at least one year of specialized experience equivalent to at least the 13 grade level or above in the Federal service.

Specialized experience is defined as experience overseeing the intake of allegations of misconduct, harassment or retaliation, to include providing guidance to complainants on the investigative process, reviewing reports of investigation; briefing leadership on intake and assessment findings; and providing training to employees on investigative matters.

Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here.

For qualification determinations, your resume must contain the following for each work experience listed: Organization/Agency's Name Title Salary (series and grade, if applicable) Start and end dates (including the month and year) Number of hours you worked per week Relevant experience that supports your response to the specialized experience that is stated in the job announcement If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.

NOTE: Please indicate how you meet the specialized experience under each applicable position.

Do not copy and paste the duties or specialized experience from this announcement into your resume as that will not be considered a demonstration of your qualifications. Major Duties:

Serves as a key advisor to OPC senior leadership, carrying out intake and assessment strategies and tactics to evaluate complex intake and investigative issues.

Conducts research of applicable laws, regulations, and policies during the formation of intake assessments; takes sworn and unsworn recorded testimony, when necessary, and collects documentary evidence; and analyzes evidence for creditability, relevance, and sufficiency.

Ensures case files are complete, organized and include documents sufficient to complete the full scope of an investigation.

Receives and reviews allegations of interpersonal misconduct, harassment and retaliation; builds and updates case files; and makes determinations on relevancy, scope, and appropriate authority for investigation.

Independently manages major reports of interpersonal misconduct, harassment, and/or retaliation involving staff at all levels of the agency, including the most senior executives and complex, sensitive senior leader cases.

Provides oral and written briefings to leadership as well as management in other divisions and offices; and liaisons to convey the results of the information being analyzed and is prepared to defend the methodology used.

Identifies OPC training needs, develops, and conducts training, and creates reference materials on database uses and tools to increase awareness throughout the organization.