Investigative Support Assistant

Full Job Description

As an Investigative Support Assistant at the GS-1802-6, you will be part of the Office of Field Programs, U.S. Equal Employment Opportunity Commission (EEOC).

In this role, you will provide administrative and clerical support to EEOC investigators and staff who handle cases for the nation's lead civil rights agency responsible for enforcing federal laws that prohibit employment discrimination.

For the GS-6: You must have one year of specialized experience equivalent to the GS-05 level in the federal service.

Specialized experience is defined as performing clerical and administrative support duties, such as receiving telephone calls and providing information; filing; scheduling meetings; preparing meeting minutes; generating reports; reviewing and processing correspondence; typing and producing memoranda and other documents; and maintaining reports and standard operating procedures.

Experience also includes tracking, documenting, gathering, and compiling records.

Applicants must meet all eligibility requirements within 30 days of the closing date specified in the vacancy announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Major Duties:

• Assists investigators in developing a variety of evidentiary materials related to charges.
• Receives telephone calls and office visits from individuals and their representatives seeking information regarding filing charges/complaints of discrimination. Interviews charging parties/complainants and witnesses.
• Obtains relevant information concerning allegations of employment discrimination and provides information to individuals regarding allegations.
• Secures needed information to process inquiries and charges of discrimination and documents information received. With supervisory assistance, defines problems and identifies relevant facts.
• Reviews information regarding jurisdiction and timeliness, the basis of discrimination, and standing under the laws governing employment discrimination complaints, and reports findings to supervisor.
• Follows-up with charging parties/complainants, when necessary, to secure additional information.
• Types a variety of materials, such as memoranda, letters, charges, reports, and other related documents into final form.